Senior eCommerce Requirements Lead (US Shift)

Saksoft; United States; Remote; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Saksoft, a global IT services firm, is seeking an experienced Business Analyst to translate commercial goals into clear eCommerce requirements. You will bridge the eCommerce team, business stakeholders and delivery partners to enable faster, fewer-risk initiatives.

You will lead workshops, create process maps and user stories, document business rules for pricing, subscriptions and payments, and ensure end-to-end delivery from discovery to post-launch validation.

Qualifikationen

• 5+ years as a Business Analyst, ideally in eCommerce, SaaS or digital products.
• Experience documenting requirements for complex cross-functional tech projects.
• Strong skills in process maps, customer journeys and business rules.
• Experience across the full delivery lifecycle: discovery, requirements, testing, deployment and post-launch validation.
• Excellent written and verbal English communication; global environment.

Aufgaben

• Lead discovery sessions with Business, Product, Finance, Marketing, Customer Success, Operations and Technology teams.
• Convert business needs into process maps, customer journeys, user stories and acceptance criteria.
• Document business rules for products, pricing, bundles, payments, subscriptions, renewals, upgrades and cancellations.
• Map end-to-end processes, including system interactions, hand-offs, controls, reporting needs and exception handling.
• Identify open decisions, risks, assumptions and dependencies, and resolve them before development starts.
• Help define MVP scope and separate immediate needs from longer-term capabilities.
• Maintain a traceable record of requirements, decisions, owners and changes across the eCommerce portfolio.
• Define business test scenarios and support UAT, launch readiness and stakeholder sign-off.
• Validate delivered solutions and capture post-launch improvements.
• Build reusable requirements and process standards to speed up future product and regional rollouts.

Kenntnisse

Business analysis

Requirements gathering

Process mapping

Stakeholder management

User stories

Analytical thinking

English communication

Tools

Salesforce

NetSuite

CRM systems

ERP systems

Jobbeschreibung

Saksoft, a global IT services firm, is seeking an experienced Business Analyst to translate commercial goals into clear eCommerce requirements. You will bridge the eCommerce team, business stakeholders and delivery partners to enable faster, fewer-risk initiatives.

You will lead workshops, create process maps and user stories, document business rules for pricing, subscriptions and payments, and ensure end-to-end delivery from discovery to post-launch validation.