Senior Business Systems Analyst – Data & Process Insights

First Citizens Bank; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

First Citizens Bank is seeking an analytic professional to deliver strategic insights into business systems through data analysis, reporting, and operational activities. You will act as a technical expert on system usage and performance, determine business requirements, and monitor for compliance and effectiveness.

The role may involve overseeing less experienced analysts and contributing to process improvements by testing and development.

Qualifications

• Minimum education and experience as stated: Bachelor's Degree + 4 years, or High School Diploma/GED + 8 years in Systems Support, Analytics, or Operations Support.

Responsibilities

• Data analysis - sources, compiles, interprets data and communicates outputs clearly.
• Identifies system requirements and documents them via specifications, reports or project plans.
• Produces advanced reports based on data analysis, user input, and system testing; identifies areas for improvement.
• Provides expert technical system support and guides end-users for better experience.

Skills

Data analysis

Reporting

System support

Requirements gathering

Education

Bachelor's Degree

High School Diploma/GED

Job description

First Citizens Bank is seeking an analytic professional to deliver strategic insights into business systems through data analysis, reporting, and operational activities. You will act as a technical expert on system usage and performance, determine business requirements, and monitor for compliance and effectiveness.

The role may involve overseeing less experienced analysts and contributing to process improvements by testing and development.