Senior Business Systems Analyst: Data-Driven Systems Expert

First Citizens; Raleigh (NC); Remote; USD 85,000 - 120,000; Full time

Job summary

First Citizens Bank in Raleigh seeks an analytics professional who will deliver strategic insight into business systems through complex analysis, reporting, and operational activities. This role serves as a technical expert on system usage and performance, determining business requirements and implementing specifications, while monitoring compliance and effectiveness.

Responsibilities include supervising less experienced analysts, assisting in system testing or development, and identifying

Qualifications

• Bachelor's degree with 4 years' experience or equivalent in analytics or operations support.
• Experience in systems support or analytics.
• Ability to interpret data and produce advanced reporting.
• Able to supervise less experienced analysts.

Responsibilities

• Analyze data sources, compile insights, and communicate results.
• Determine system requirements and document specifications and plans.
• Produce advanced reports and identify patterns for improvement.
• Provide expert system support and guide end-user experience improvements.

Skills

Data Analysis

Requirements gathering

Reporting

System Support

Analytics

Education

Bachelor's degree + 4 years experience

High School Diploma or GED/Equivalent + 8 years experience

Job description

First Citizens Bank in Raleigh seeks an analytics professional who will deliver strategic insight into business systems through complex analysis, reporting, and operational activities. This role serves as a technical expert on system usage and performance, determining business requirements and implementing specifications, while monitoring compliance and effectiveness.

Responsibilities include supervising less experienced analysts, assisting in system testing or development, and identifying