Senior IT Asset & Data Analytics Analyst

First-Citizens Bank & Trust Company; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

First Citizens Bank & Trust Company is seeking a data analyst to perform complex data analysis in support of technology asset management within the IT department. You will analyze asset data, create specifications, and support onboarding of software and hardware assets.

The role involves data quality assurance, reconciliation, and collaboration with stakeholders to drive improvements and reporting.

Qualifications

• Bachelor’s degree with 4+ years in analytics, modeling or reporting.
• Alternative: high school diploma with 8 years in analytics, modeling or reporting.
• Minimum CMDB experience and knowledge of CSDM framework.
• ITIL v3 or v4 certification preferred.

Responsibilities

• Perform complex data analysis to identify factors affecting asset management tracking, analysis and reporting.
• Develop dashboards and reports to communicate findings to stakeholders.
• Maintain asset records and ensure data quality and reconciliation across systems.
• Collaborate with IT teams and business units on asset-related initiatives.

Skills

CMDB

CSDM

Data analysis

Dashboarding

ITIL

ServiceNow

Education

Bachelor’s Degree

High School Diploma/GED

Tools

CMDB Workspace

CMDB Health

ServiceNow

IRE

CMDB Data Certification

Job description

First Citizens Bank & Trust Company is seeking a data analyst to perform complex data analysis in support of technology asset management within the IT department. You will analyze asset data, create specifications, and support onboarding of software and hardware assets.

The role involves data quality assurance, reconciliation, and collaboration with stakeholders to drive improvements and reporting.