Senior Business Systems Analyst - Data & Process Optimization

First Citizens Bank

Tallahassee (FL)

On-site

USD 85,000 - 110,000

Full time

23 hours ago
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Job summary

First Citizens Bank in Tallahassee seeks a data and systems analyst to deliver strategic insight through complex analysis, reporting, and operational activities. You will serve as a technical expert on system usage and performance, determine business requirements, and implement specifications while monitoring for compliance and effectiveness.

May oversee junior analysts and contribute to process improvements.

Qualifications

  • Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Systems Support, or Analytics, or Operations Support

Responsibilities

  • Data Analysis - Sources, compiles, and interprets data; analyzes data for accuracy and efficiencies; communicates analysis output.
  • Identifying Requirements - Determines system requirements and communicates them through specifications, reports, project plans, or other forms of documentation; identifies issues that affect system processes and assists in correcting.
  • Reporting - Produces advanced reporting based on data analysis, user input, and system testing; identifies patterns, problems and areas of improvement; may develop process enhancements based on analysis results.
  • System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and recommending modifications and enhancements.

Skills

Data analysis
Requirements gathering
Reporting
System support

Education

Bachelor's degree + 4 years' experience OR HS diploma/GED + 8 years' experience in analytics/operations support

Job description

First Citizens Bank in Tallahassee seeks a data and systems analyst to deliver strategic insight through complex analysis, reporting, and operational activities. You will serve as a technical expert on system usage and performance, determine business requirements, and implement specifications while monitoring for compliance and effectiveness.

May oversee junior analysts and contribute to process improvements.

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