Remote Senior Business Systems Analyst – Enterprise Governance

First Citizens; Raleigh (NC); Remote; USD 111,000 - 170,000; Full time

Job summary

First Citizens Bank is seeking a senior data and analytics leader to guide enterprise technology governance, risk management, and performance improvement across business units. You will translate data into actionable insights, build KPIs and dashboards, and partner with architecture, security, and operations to deliver strategic outcomes.

The role emphasizes governance, risk, and enterprise-wide analytics with influence across technology and business partners.

Qualifications

• Bachelor's Degree required; 6+ years in analytics or operations support.
• Alternate: HS diploma + 10+ years in analytics or operations support.

Responsibilities

• Analyze performance data to identify trends, risks, and opportunities.
• Develop metrics, KPIs, dashboards and reporting to measure governance and adoption.
• Perform root-cause analysis to support issue resolution and decisions.
• Coordinate across teams to drive improvements and data quality.
• Lead stakeholder workshops and consensus-building for initiatives.
• Drive end-to-end solution delivery and governance reporting.

Skills

Business Analysis

Enterprise Technology Knowledge

Technology Governance & Risk

Strategic Thinking

Stakeholder Management

Executive Communication

Cross-Functional Leadership

Solution Design & Delivery

Data Analysis & Decision Support

Process Improvement

Influencing Without Authority

Change Management

Technology Governance & Risk

Education

Bachelor's Degree

High School Diploma or GED

Job description

First Citizens Bank is seeking a senior data and analytics leader to guide enterprise technology governance, risk management, and performance improvement across business units. You will translate data into actionable insights, build KPIs and dashboards, and partner with architecture, security, and operations to deliver strategic outcomes.

The role emphasizes governance, risk, and enterprise-wide analytics with influence across technology and business partners.