Business Systems Analyst II (Remote)

First Citizens Bank; Raleigh (NC); Remote; USD 85,000 - 120,000; Full time

Job summary

First Citizens Bank is seeking a Business System Analyst who will work remotely to provide advanced technical support and perform data analysis. The position involves determining business requirements, implementing specifications, and creating reports to support the Bank's objectives. With a focus on system efficiency, this role will also involve some mentoring of less experienced staff.

Qualifications

• 2 years of experience in Systems Support, Analytics, or Operational Support.
• High School Diploma/GED with 6 years of equivalent experience.
• Preferred: Current contractor at First Citizens Bank.

Responsibilities

• Analyze data for accuracy and efficiencies.
• Provide daily technical support for systems.
• Determine and document system requirements.

Skills

Data Analysis

System Support

Project Management

Education

Bachelor's Degree

High School Diploma or GED

Job description

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Overview

This is a remote role that may be hired in several markets across the United States.

Overview

This is a remote role that may be hired in several markets across the United States.

This position is responsible for providing advanced technical and operational business system support. Performs needs assessments to determine business requirements, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group.

Responsibilities

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
• Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.
  
  

Qualifications

Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred skills: Current contractor or contingent worker for First Citizens Bank

This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $85,000 and $120,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking and Financial Services

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