Senior Business Systems Analyst, Content Supply Chain & AI (Pharma Commercial)

OnHires; San Francisco (CA); Hybrid; USD 96,000 - 165,000; Part time

Job summary

OnHires is seeking a Senior Business Systems Analyst for Content Supply Chain & AI in the Pharma Commercial domain. The candidate will bridge business needs, external SI teams, and AI/ML developers to convert requirements into clear functional and technical specifications.

You will own content workflows, coordinate with integrators, and help implement Adobe Express/Creative Cloud and DAM-driven processes. Prior experience with regulated content platforms is essential.

Qualifications

• Experience in business or systems analysis on enterprise marketing content platforms, ideally in pharma or another regulated environment.
• Working knowledge of the Adobe content stack (Workfront, Experience Manager/Assets, Express, Firefly) and/or Veeva Vault PromoMats.
• Understanding of how marketing content moves through an enterprise tech stack (workflow tools, DAM, production and journey tools such as AJO).
• Comfort with API-based integrations and enterprise architecture.
• Exposure to generative AI in content workflows, including guardrails and compliance.
• Track record of working with external vendors and delivery teams.

Responsibilities

• Own functional requirements for the content supply chain: modular content, derivative and de novo content creation, assembly, and composition workflows.
• Act as the first point of contact for product questions, feature requests, and troubleshooting
• Coordinate delivery with system integrators and make sure builds match functional designs and user stories
• Track milestones, delivery risks, and cross-workstream dependencies through to release
• Support implementation and enhancement of Adobe Express, Creative Cloud, and content assembly platforms
• Document how AI agents source data from workflow tools, generate draft content, pull metadata from DAM, and pass content to downstream systems via API
• Work with AI/ML developers to define how the orchestration layer connects to existing and legacy systems
• Recommend scalable, governed content processes and operating models

Skills

API integrations

AI in content workflows

Vendor management

Cross-functional collaboration

Tools

Adobe Express

Creative Cloud

Experience Manager/Assets

Veeva Vault PromoMats

Job description

Senior Business Systems Analyst, Content Supply Chain & AI (Pharma Commercial)

Location: Hybrid, San Francisco Bay Area
Type: Contract, project-based
Industry: Pharma / Life Sciences

About the role

Our client, a global pharmaceutical company, is looking for a senior BSA to support its commercial content platforms and the move toward AI-assisted content production. You’ll sit between the business, external system integrators, and AI/ML developers, turning business needs into clear functional and technical requirements.

What you’ll do

• Own functional requirements for the content supply chain: modular content, derivative and de novo content creation, assembly, and composition workflows

• Act as the first point of contact for product questions, feature requests, and troubleshooting

• Coordinate delivery with system integrators and make sure builds match functional designs and user stories

• Track milestones, delivery risks, and cross-workstream dependencies through to release

• Support implementation and enhancement of Adobe Express, Creative Cloud, and content assembly platforms

• Document how AI agents source data from workflow tools, generate draft content, pull metadata from DAM, and pass content to downstream systems via API

• Work with AI/ML developers to define how the orchestration layer connects to existing and legacy systems

• Recommend scalable, governed content processes and operating models

What we’re looking for

• Experience in business or systems analysis on enterprise marketing content platforms, ideally in pharma or another regulated environment

• Working knowledge of the Adobe content stack (Workfront, Experience Manager/Assets, Express, Firefly) and/or Veeva Vault PromoMats

• Understanding of how marketing content moves through an enterprise tech stack (workflow tools, DAM, production and journey tools such as AJO)

• Comfort with API-based integrations and enterprise architecture

• Exposure to generative AI in content workflows, including guardrails and compliance

• Track record of working with external vendors and delivery teams

Compensation: Competitive, to be discussed individually.