Senior Business Systems Analyst – 24x7 Production Support

Compunnel, Inc.; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider in San Francisco is seeking a Sr. Business Systems Analyst to support enterprise applications. You will provide technical analysis, troubleshoot issues, and enhance system performance in a fast-paced environment. The ideal candidate has strong SQL skills, experience with AWS services, and a background in production support. This role involves collaborating with stakeholders and cross-functional teams to ensure seamless operations and production support, including after-hours and on-call rotations.

Qualifications

• Experience in production support (Level 1 and Level 2) and incident management.
• Strong proficiency in SQL and query writing with database technologies.
• Ability to work in a fast-paced environment with tight deadlines.

Responsibilities

• Provide production support and troubleshooting for applications in a 24x7 environment.
• Collaborate with cross-functional teams to identify and resolve business challenges.
• Monitor system performance and perform regular system health checks.

Skills

SQL proficiency

AWS services familiarity

Problem-solving skills

Customer service orientation

Tools

Jira

Confluence

Job description

A technology solutions provider in San Francisco is seeking a Sr. Business Systems Analyst to support enterprise applications. You will provide technical analysis, troubleshoot issues, and enhance system performance in a fast-paced environment. The ideal candidate has strong SQL skills, experience with AWS services, and a background in production support. This role involves collaborating with stakeholders and cross-functional teams to ensure seamless operations and production support, including after-hours and on-call rotations.