Senior Business Solutions Architect

Encore Capital Group; San Diego (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Monthly incentives

Annual bonus

Tuition assistance

Healthcare insurance

Paid volunteering time

Retirement savings

New family support

Team-building activities

Paid time off

Job summary

Encore Capital Group is seeking a Senior Business Solutions Analyst to drive the strategic direction of the organization’s systems, processes, and procedures to align with the organization’s overall goals and objectives.

The Sr. Business Solutions Analyst will lead research, design, document, and modify requirements and designs to support the organization’s goals and objectives. This role requires 5+ years in a related IT role and strong analytical skills.

Qualifications

• Bachelor's degree in Information Technology or Business Administration or related field.
• 5+ years of experience as a Business Architect or in a similar IT role.
• Intermediate to advanced MS Office and Visio; experience with Pega Cloud Systems.
• Expert knowledge of system architecture and design best practices.
• Strong analytical, problem solving, and decision-making skills.
• Exceptional communication, presentation, facilitation, and interpersonal skills.
• Ability to work independently and in a team.

Responsibilities

• Partner with business and technical teams to develop high quality deliverables across all phases of delivery, from identifying and defining requirements & process flows and use cases, through to user acceptance testing.
• Develop and maintain system documentation and process flow diagrams.
• Support the maintenance and completeness of the Engage product backlog, which includes prioritization, refinement and elaboration of stories, features and epics.
• Analyze and identify the need for new processes and procedures to ensure that the organization’s systems remain efficient and effective and drive the implementation of process improvement based on analysis.
• Research and identify standard methodologies and communicate their policies and procedures to business teams and teammates.
• Participate in design and solutioning sessions to ensure platform capabilities are optimally aligned to business requirements and value realization.
• Perform other duties, as assigned.

Skills

MS Office

Visio

Pega Cloud Systems

System architecture

Analytical skills

Communication

Independent work

Teamwork

Education

Bachelor's degree in Information Technology or Business Administration

Job description

Encore Capital Group is seeking a Senior Business Solutions Analyst to drive the strategic direction of the organization’s systems, processes, and procedures to align with the organization’s overall goals and objectives.

The Sr. Business Solutions Analyst will lead research, design, document, and modify requirements and designs to support the organization’s goals and objectives. This role requires 5+ years in a related IT role and strong analytical skills.