Senior Business Process Transformation Lead

Sony Interactive Entertainment; San Diego (CA); On-site; USD 173,000 - 259,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Wellness program

Employee discounts

Job summary

Sony Interactive Entertainment in San Diego, CA is seeking a Staff Business Process Analyst to transform how work is executed across Product, Business & Technology. You will lead cross-functional initiatives, tackle complex problems, and design scalable ways of working using automation and AI-enabled solutions.

The ideal candidate is a systems thinker who can influence across organizations, demonstrate measurable improvements, and partner with senior leaders.

Qualifications

• 10+ years in process analysis, transformation, or related fields.
• Led cross-functional process transformation initiatives.
• Strong skills in root-cause analysis and requirements discovery.
• Systems thinking connecting people, process, data and technology.
• Experience applying workflow automation to reduce manual work.
• Excellent facilitation and executive communication.

Responsibilities

• Analyze complex business processes to identify root causes and improvements.
• Design future-state processes and operating models that scale.
• Translate business needs into clear requirements and implementation plans.
• Establish repeatable standards to sustain improvements.

Skills

Process analysis

Root-cause analysis

Requirements discovery

Future-state design

Continuous improvement

Systems thinking

Workflow automation

Executive communication

Influencing skills

Cross-functional collaboration

Tools

Jira

OnePlan

ServiceNow

Wrike

Power Platform

Job description

Sony Interactive Entertainment in San Diego, CA is seeking a Staff Business Process Analyst to transform how work is executed across Product, Business & Technology. You will lead cross-functional initiatives, tackle complex problems, and design scalable ways of working using automation and AI-enabled solutions.

The ideal candidate is a systems thinker who can influence across organizations, demonstrate measurable improvements, and partner with senior leaders.