Senior Business Process Transformation Lead

Sonyinteractiveentertainmentglobal

California (MO)

On-site

USD 173,000 - 259,000

Full time

14 days+
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Job summary

Sony Interactive Entertainment in San Diego, CA is seeking a Staff Business Process Analyst to transform how work is executed across Product, Business & Technology. You’ll lead discovery through implementation, leveraging automation, AI, and workflow platforms to scale improvements.

The ideal candidate will have a systems-thinking approach, influence across organizations, and a track record of delivering measurable process improvements at scale.

Qualifications

  • 10+ years of experience in business process analysis, transformation, or related disciplines.
  • Leadership in cross-functional process transformation from discovery to implementation and adoption.
  • Strong expertise in process analysis, requirements discovery, future-state design, and continuous improvement.
  • Systems thinking connecting people, process, data, governance, and technology.
  • Experience using workflow automation and technology to simplify operations and improve outcomes.
  • Ability to establish measurable outcomes and demonstrate value of improvements.
  • Exceptional facilitation, communication, and influencing skills with senior leaders.

Responsibilities

  • Analyze complex business processes to identify root causes, friction, and opportunities for improvement.
  • Design future-state processes and operating models that scale across teams.
  • Translate business needs into clear requirements, workflows, and implementation plans.
  • Establish repeatable standards and mechanisms that sustain improvements over time.
  • Identify opportunities to reduce manual work through workflow automation and AI-enabled solutions.
  • Partner with teams to implement new processes and measure impact.

Job description

Sony Interactive Entertainment in San Diego, CA is seeking a Staff Business Process Analyst to transform how work is executed across Product, Business & Technology. You’ll lead discovery through implementation, leveraging automation, AI, and workflow platforms to scale improvements.

The ideal candidate will have a systems-thinking approach, influence across organizations, and a track record of delivering measurable process improvements at scale.

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