Senior Business Process Manager - Banking Ops

TD Bank Group

Wilmington (DE)

On-site

USD 91,000 - 146,000

Full time

6 days ago

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Job summary

TD Bank Group in Wilmington, DE seeks a Business Process Manager II to drive end-to-end process improvements, Lean/Six Sigma initiatives, and agile project delivery. You will analyze current workflows, define requirements, lead cross-functional teams, and partner with IT and Risk to optimize operations and metrics.

You'll manage medium-to-high complexity projects, mentor staff, and align initiatives with business strategy to deliver efficient, customer-centered processes that support TD's

Qualifications

Bachelor's degree required; 7+ years bank operations experience preferred.
Strong PC skills including Microsoft Office; Lean, Six Sigma training desired.
Ability to analyze processes, solve problems, and deliver metrics/reporting.
Proven leadership, communication, and time-management abilities; experience with Agile/Scrum.

Responsibilities

Lead project oversight and collateral management initiatives.
Define requirements and manage deliverables on time and budget.
Provide SME guidance on processes, controls, and improvements across units.
Partner with IT, Risk, and Ops to drive improvements and ensure alignment with strategy.
Mentor and develop team members while handling complex projects.

Skills

Leadership

Communication

Time management

Problem solving

Agile/Scrum

Process improvement

Education

Bachelor's degree

Tools

Microsoft Office

Project management software

Job description

You'll manage medium-to-high complexity projects, mentor staff, and align initiatives with business strategy to deliver efficient, customer-centered processes that support TD's

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