Senior Business Process & Analytics Lead

AEP Service Corporation; New Albany (IN); On-site; USD 116,000 - 151,000; Full time

Job summary

American Electric Power is seeking a Business Process Analyst Lead to drive analysis of enterprise process data, develop KPI metrics, and support value realization with leadership teams. The role will foster continuous process improvement across business units and partners, delivering actionable insights and strategic reporting.

The position requires a strong background in project management, business analytics, and proficient use of MS Office and Power BI tools.

Qualifications

• Bachelor’s degree in Project Management, Business Management, Business Process, Business or related field with 10 years of relevant experience.
• Associate’s degree with 12 years of relevant experience.
• High School Diploma or GED with 14 years of relevant experience.

Responsibilities

• Lead analysis and create insights leveraging enterprise process data and KPI development.
• Create presentations, reports, and process workflows for executive leadership.
• Define and monitor KPIs to evaluate process improvement effectiveness.

Skills

MS Office

Power Apps

PowerBI

Excel

Visio

Word

PowerPoint

Communication

Education

Bachelor's degree in project management, business management, business process, business or related field

Associate's degree in project management, business process, business or related field

High school diploma or GED

Tools

Power Apps

PowerBI

Excel

Visio

Word

PowerPoint

Job description

American Electric Power is seeking a Business Process Analyst Lead to drive analysis of enterprise process data, develop KPI metrics, and support value realization with leadership teams. The role will foster continuous process improvement across business units and partners, delivering actionable insights and strategic reporting.

The position requires a strong background in project management, business analytics, and proficient use of MS Office and Power BI tools.