Senior Business Process Analyst — Digital Transformation

Pacific Life; Newport Beach (CA); Hybrid; USD 94,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellbeing account

Paid time off

Holidays

Financial planning time off

Parental leave

Adoption assistance

Company 401k match

Job summary

Pacific Life is seeking a Senior Business Analyst to join our Workforce Benefits Division. You will partner with business and technology leaders to understand problems and translate them into practical solutions using people, processes and technology.

You will help drive a digital-first vision, standing up a new business and shaping Agile Product Management within a large organization. This role offers hybrid or remote options in certain locations and opportunities to impact a $1B revenue

Qualifications

• Workforce benefits experience is required.
• Minimum of 5 years of experience in support and analysis roles.
• Strong desire to participate in building Agile Product Management within a start-up, growth business within a large organization.
• Demonstrated ability to support third-party implementations and testing.
• Excellent communication and interpersonal skills.
• Experience with project management and implementation of digital solutions.
• Strong understanding of business operations, processes, and process mapping.

Responsibilities

• Analyze traditional business processes and the capabilities of the Pacific Life technology stack to identify how to solve problems in simple and innovative ways.
• Develop and implement business processes that are designed with the goal of a $1 Billion business in mind, supporting the ability to scale and evolve over time.
• Advocate for business needs and develop deep knowledge of why technology and process decisions are made.
• Stay current on the latest digital technologies and trends, and make recommendations for their implementation within the division.
• Collaborate with cross-functional teams to design and implement new systems and processes.
• Develop and implement testing plans to understand and evaluate new processes and tools.
• Monitor and measure the success of digital transformation initiatives and adjust as needed.
• Communicate with stakeholders to gather feedback and ensure that solutions meet their needs.
• Participate in planning and work with Architects to understand enabler related work.

Skills

Workforce benefits experience

Agile product management

Communication and interpersonal skills

Project management experience

Process mapping

Job description

Pacific Life is seeking a Senior Business Analyst to join our Workforce Benefits Division. You will partner with business and technology leaders to understand problems and translate them into practical solutions using people, processes and technology.

You will help drive a digital-first vision, standing up a new business and shaping Agile Product Management within a large organization. This role offers hybrid or remote options in certain locations and opportunities to impact a $1B revenue