Senior Business Operations Leader

Motion; United States; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Stock options

Health, dental, vision benefits

401K

Job summary

Motion is seeking a Senior Business Operations Leader to join in Columbus, OH or remotely. You will partner with the COO and department heads to map cross-functional workflows, craft clear SOPs, establish compliance monitoring, and drive continuous improvement to remove friction and support scalable, high-quality execution.

You will oversee governance across Engineering, Logistics/Procurement, Deployments, Sales, Finance/HR, building a centralized knowledge base and guiding change management as

Qualifications

• Draft high-quality SOPs, process maps, and operational frameworks for multi-departmental teams.
• Document and maintain clear SOPs for key business activities.
• Create a centralized knowledge base for policies, processes, and guides.
• Lead cross-functional collaboration to align on workflows and improvements.
• Analyze operational data to identify gaps, bottlenecks, and root causes.
• Drive continuous improvement to scale operations as the company grows.

Responsibilities

• Map cross-functional workflows and write clear SOPs for key activities.
• Establish compliance monitoring and auditing routines across teams.
• Lead post-project reviews to capture lessons learned and iterate SOPs.
• Drive change management and adoption of new systems and processes.

Skills

Cross-functional leadership

Process optimization

SaaS operations

Analytical problem-solving

Communication

Adaptability

Tools

Lucidchart

Miro

Notion

Asana

Jira

Job description

Senior Business Operations Leader

Location: Columbus, OH/Remote

Reports to: COO

Department: Business Operations

About Motion

At Motion, we are dedicated to delivering world-class solutions and operational excellence.

As our organization grows, we are looking for a key operational leader to partner across alldepartments, streamline our workflows, and build a foundation for scalable, high-quality

execution.

Role Overview

We are seeking an experienced, proactive Business Operations Director to design,document, and refine the operational backbone of Motion. In this role, you will work hand-in-hand with department leaders and ICs to map cross-functional workflows, writeclear Standard Operating Procedures (SOPs), establish compliance monitoring, and champion continuous improvement.Your mission will be to eliminate operational friction, capture lessons learned as we scale,and ensure every team across Motion operates efficiently and delivers world-class results.

Key Responsibilities

1. Process Mapping & SOP Development

Collaborate with leaders across all departments (e.g., Engineering,Logistics/Procurement, Deployments, Sales, Finance/HR) to analyze existingworkflows and document business processes.

Author, structure, and maintain clear, accessible Standard Operating Procedures(SOPs) for all key business activities.

Establish a centralized, well-organized knowledge base for company policies, processdocumentation, and operational guides.

2. Operational Compliance & Quality Assurance

Establish framework metrics and auditing routines to monitor process compliance across all teams.

Partner with department managers to track adherence to established SOPs,identifying operational gaps or bottlenecks early.

Implement corrective action plans and support teams in overcoming operationalroadblocks.

3. Continuous Improvement & Process Iteration

Facilitate regular post-project reviews and retrospective sessions to capture lessonslearned.

Continuously update and iterate on SOPs as teams grow, business requirements evolve, and technology advances.

Drive cross-functional alignment to ensure every business unit consistently delivers top-tier outputs.

4. Operational Efficiency & Scaling

Evaluate cross-departmental handoffs and workflows to streamline operations and reduce cycle times.

Lead change management initiatives when rolling out new systems, software, or procedural updates across Motion.

Serve as an internal consultant and advocate for operational rigor, clarity, and

efficiency.

Qualifications & Skills

• Experience: 4+ years of experience in business operations, SaaS basedorganizations, hardware deployments, or operational project management.
• Documentation & Mapping: Proven track record of drafting high-quality SOPs,process maps, and operational frameworks for multi-departmental teams.
• Cross-Functional Leadership: Exceptional ability to build rapport, influence withoutauthority, and work effectively with team members at all organizational levels.
• Analytical & Problem-Solving Skills: Strong capability to diagnose operationalnefficiencies, analyze root causes, and implement measurable solutions.
• Adaptability & Scaling: Experience operating in dynamic, growing environmentswhere processes must evolve continuously.
• Communication: Excellent written and verbal communication skills, with a talent formaking complex workflows simple and actionable.

Preferred Qualifications

• Familiarity with process mapping and project management software (e.g., Lucidchart,Miro, Notion, Asana, Jira).
• Certifications in Lean Six Sigma, Agile, or Project Management (PMP) are a plus.
• Background in high-tech, engineering, hardware, or logistics environments.

Why Join Motion

Play a pivotal role in shaping the strategy, execution process, and efficiency for ahyper growth company.

Influence the future of the data center industry through innovative technology.

Work with a high-performing executive team commied to impact, transparency, andexcellence.

What We Offer

• Competitive base salary + bonus
• Stock option in Motion
• Full health, dental, and vision benefits, 401K, Flex time o policy
• Opportunity to join a fast-growing team with a mission to shape the future of Data
• Center industry