Senior Business Operations Analyst (Hybrid) - Impact & Strategy

Electric Reliability Council of Texas, Inc.; Wisconsin; Hybrid; USD 102,000 - 140,000; Full time

Job summary

ERCOT, the Electric Reliability Council of Texas, Inc., seeks a Senior Business Analyst to translate customer needs into application requirements, use cases and test cases. You will serve as a liaison among business units, vendors and software development teams in a fast-paced, energy-focused environment.

The role requires 5+ years of internal business and technical analysis, strong technical writing, and a bachelor's degree in a related field.

Qualifications

• 5+ years of internal business and technical analysis experience.
• Demonstrated proficiency with technical writing.
• Bachelor's Degree in Business Administration, Accounting, MIS, Computer Science or related field.

Responsibilities

• Gathers, interprets and documents customer business needs into requirements, operational needs and use cases.
• Serves as liaison between internal business units, vendors and software development teams.
• Acts as SME for the business analyst discipline and leads on complex projects.
• Makes independent business decisions and drives ROI.
• Demonstrates broad business acumen including financial analysis and leadership.

Skills

Business analysis

Technical writing

Project management

SharePoint administration

ServiceNow

Education

Bachelor's Degree in Business Administration, Accounting, MIS, Computer Science or related field

Tools

SharePoint

ServiceNow

DCIM

Job description

ERCOT, the Electric Reliability Council of Texas, Inc., seeks a Senior Business Analyst to translate customer needs into application requirements, use cases and test cases. You will serve as a liaison among business units, vendors and software development teams in a fast-paced, energy-focused environment.

The role requires 5+ years of internal business and technical analysis, strong technical writing, and a bachelor's degree in a related field.