Senior Business Operations Analyst - Hybrid Analytics Lead

Electric Reliability Council of Texas, Inc.; Taylor (TX); Hybrid; USD 102,000 - 140,000; Full time

Job summary

ERCOT, based in Texas, seeks a Senior Business Analyst to gather and translate business needs into comprehensive requirements, use cases and test cases. You will bridge internal teams, vendors and developers to deliver critical application solutions.

The role requires 5+ years of internal business/technical analysis with strong technical writing. Hybrid work model with two days on-site in Taylor, TX and opportunities to lead complex projects.

Qualifications

• Requires 5+ years of progressively responsible experience in internal business and technical analysis.
• Demonstrated proficiency with technical writing.

Responsibilities

• Gathers, interprets and documents customer business needs into requirements, operational requirements, use cases and test cases.
• Serves as the conduit liaison between internal business units, vendors and software application development teams.
• Leads complex projects, providing expert business analysis and solutions that maximize ROI.
• Mentors and guides less experienced analysts and contributes to knowledge sharing within the team.

Skills

Business analysis

Technical writing

Communication

Education

Bachelor's Degree in Business Administration, Accounting, MIS, Computer Science or related field

Tools

SharePoint

ServiceNow

DCIM

Job description

ERCOT, based in Texas, seeks a Senior Business Analyst to gather and translate business needs into comprehensive requirements, use cases and test cases. You will bridge internal teams, vendors and developers to deliver critical application solutions.

The role requires 5+ years of internal business/technical analysis with strong technical writing. Hybrid work model with two days on-site in Taylor, TX and opportunities to lead complex projects.