Senior Business Office Manager

Diversicare; Birmingham (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Business Office Manager to oversee business office functions and mentor new managers. This role promotes efficiency and high-quality operations across multiple facilities. You will support regional training initiatives and act as a resource for best practices while ensuring compliance with state and federal regulations. If you have a strong background in accounting and proven leadership skills, this position offers a unique opportunity to make a significant impact in a supportive environment.

Qualifications

• 1+ year experience as a Diversicare Business Office Manager.
• Strong background in accounting or relevant field.
• Proven leadership and mentoring skills.

Responsibilities

• Serve as a regional mentor and trainer for new Business Office Managers.
• Support the Regional Business Office Consultant in special projects.
• Identify areas for process improvement and implement solutions.

Skills

Leadership

Mentoring

Accounting

Project Management

Advanced Computer Skills

Education

High School Diploma or GED

Tools

AHT

PCC

RFMS

MCG

Microsoft Office

Job description

Overview

POSITION TITLE: Senior Business Office Manager

REPORTS TO: Administrator with matrix reporting to Regional Business Office Consultant

STATUS: Non-Exempt

DIRECT REPORTS: None

ACCOUNTABILITY OBJECTIVE:

To perform and oversee the successful and timely completion of all business office functions as prescribed by Center Business Office Policy and Procedure, resource manuals, and within state and federal regulations. Serve as a regional mentor and trainer for new Business Office Managers, providing guidance and support under the direction of the Regional Business Office Consultant and VP of Revenue Cycle. Support an environment promoting efficiency, staff retention, and high-quality business office operations.

Responsibilities

KEY RESPONSIBILITIES:

In addition to standard Business Office Manager duties:

• Serve as a regional mentor and trainer for new Business Office Managers.
• Provide shadowing and hands-on training for new team members.
• Support regional training initiatives under the guidance of the Regional Business Office Consultant.
• Act as a resource for other Business Office Managers regarding processes, procedures, and best practices.
• Assist in developing and implementing standardized processes across the region.
• Participate in regional meetings and training sessions as a subject matter expert.
• Support the Regional Business Office Consultant in special projects and initiatives.
• Identify areas for process improvement and implement solutions.
• Maintain exemplary standards in all business office functions to serve as a model for other centers.

[Standard Business Office Manager duties remain as listed in the original job description]

Other Job Demands:

The above statements reflect the general duties necessary to describe the principal functions of the job and are not exhaustive of all work requirements involved.

There may be access to protected health information to perform job duties.

Working Conditions

Work is primarily conducted in an office setting with occasional travel to other facilities for training and support.

Physical Effort

Work is mainly sedentary, requiring reaching, handling, and finger dexterity for operating machines such as computers, copiers, and fax machines.

Physical Environment

The primary office is located at a long-term care center with travel to regional facilities as needed.

Sensory Attention

Requires concentration involving multiple senses (seeing, hearing, etc.) and understanding and applying principles and procedures.

Mental Stress

Occasional short periods of extreme mental stress may occur due to deadlines, disruptions, or managing multiple responsibilities, including sensitive situations like illness and death.

Qualifications

Background/Qualifications:

• High School Diploma or GED required.
• Minimum of 1 year experience as a Diversicare Business Office Manager.
• Strong background in accounting or relevant field.
• Proven leadership and mentoring skills.
• Ability to relate positively to residents, families, and regulators, and work cooperatively with staff at all levels.
• Capability to manage multiple projects with minimal supervision.
• Advanced computer skills required.
• Experience with AHT, PCC, RFMS, MCG, and Microsoft Office required.