Senior Operations Manager (Social Housing)

ZipRecruiter; Birmingham (AL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player in affordable housing seeks a Senior Operations Property Manager to lead their property services team. This exciting role involves managing a diverse surveying staff and overseeing a portfolio of affordable housing. The successful candidate will ensure that regional repairs, planned investments, and major works are executed efficiently, maintaining high standards for quality and cost. With a focus on developing strategic partnerships and enhancing contractor relationships, this position offers the opportunity to make a significant impact in a dynamic environment. Join a forward-thinking organization dedicated to delivering value and quality in housing services.

Qualifications

• Experience at a senior level delivering planned investment and major works.
• Ability to manage large service budgets and oversee contractor performance.

Responsibilities

• Manage a multi-disciplinary surveying team across a wide geographical area.
• Develop and maintain strategic relationships with key partners.

Skills

Leadership of multi-disciplinary teams

Budget management

Knowledge of building law and regulations

IT literacy (Excel and PowerPoint)

Education

HND level or equivalent qualification in construction, housing, or property

Tools

Excel

PowerPoint

Job description

Job Description

Our client, an affordable housing organization, requires a Senior Operations Property Manager to join their expanding property services team. The role involves managing and leading a team of surveying staff to oversee the stock of their affordable housing portfolio.

The successful candidate will be expected to deliver regional repairs, voids, planned investment, and major works programs, ensuring that work is completed to targets and standards for revenue, cost, quality, and time, in line with the association's repair and investment strategy.

This role includes overseeing contractor performance and managing complex contractor relationships to enhance overall deliverables and value for money. It is a home-based position with occasional meetings for performance review and office management.

You will be responsible for managing a multi-disciplinary and diverse surveying team across a wide geographical area, managing allocated budgets. Duties include:

1. Developing and maintaining long-term strategic relationships with key partners to deliver a customer-focused program of planned investment, major repairs, responsive, and void repairs.
2. Leading the appointment and management of sustainable partnerships, ensuring contractors, including specialists, are resilient and profitable while delivering quality services.
3. Developing and implementing processes and procedures based on data evaluation.
4. Collaborating with other senior department members at regional and organizational levels.
5. Managing the surveying team.

To apply, candidates should have:

• Education to HND level or equivalent, with a professional qualification in construction, housing, or property.
• Experience at a senior level delivering planned investment, major works, and responsive repairs programs.
• Proven leadership of multi-disciplinary teams across wide geographical areas.
• Experience managing large service budgets.
• Knowledge of building law, regulations, contracts, contract law, health and safety legislation, and best practices.
• Experience reporting to executive management and board levels.
• Ability to work collaboratively within a development management team.
• IT literacy, especially in Excel and PowerPoint.
• A full clean UK driving license, as travel to various sites may be required.

For more information or to apply, please contact us. TristoneNash is acting as an employment agency on behalf of the client.