Senior Business Development Manager

MCI; United States; On-site; USD 150,000 - 190,000; Full time

Job summary

MCI is seeking a Senior Business Development Manager to lead identification and development of new business opportunities, strengthen client relationships, and expand our presence in infrastructure and B2B sectors.

You will drive strategic initiatives, oversee the sales pipeline, mentor teams, and negotiate contracts to secure growth. This role requires an ability to navigate complex partnerships and deliver measurable results.

Qualifications

• 10+ years in business development or sales leadership in B2B or infrastructure sectors.
• Proven revenue generation, deal structuring and complex partnerships.
• Strong understanding of sales cycles, lead generation, and CRM usage.
• Ability to build and lead high-performing teams with accountability.
• Excellent communication, negotiation and relationship-building skills.
• Strategic thinker with sound judgment.

Responsibilities

• Develop and lead comprehensive business development strategies aligned with goals.
• Identify and evaluate new opportunities in infrastructure and growth sectors.
• Direct regional sales and client engagement to drive pipeline.
• Mentor and manage performance of business development teams.
• Lead generation through data mining, networking, and outbound prospecting.
• Consult with prospects, convey value, build trust with decision-makers.
• Develop and manage a robust pipeline from contact to close.
• Oversee proposals and lead contract negotiations.
• Monitor industry trends to inform strategy.

Skills

Strategic leadership

Team leadership

Communication

Negotiation

Relationship-building

Tools

CRM tools

Data mining

Job description

MCI is one of the fastest-growing tech-enabled business services companies in the USA, delivering customer experience and business process outsourcing solutions across a wide range of industries.

Senior Business Development Manager

We are seeking a results-driven business development professional to lead identification and development of new business opportunities, strengthen client relationships, and expand our presence within the infrastructure and B2B sectors.

Key Responsibilities

• Strategic Leadership – develop and lead the execution of comprehensive business development strategies aligned with company goals.
• Market Expansion – identify and evaluate new business opportunities focusing on infrastructure and long-term growth sectors.
• Sales Oversight – direct regional sales and client engagement initiatives to drive pipeline development and revenue generation.
• Team Leadership – provide mentorship, performance management and strategic direction to business development teams.
• Lead Generation – leverage data mining, networking and outbound prospecting to uncover and qualify new leads.
• Client Engagement – consult with prospects, communicate value propositions and build trust with decision‑makers.
• Pipeline Management – develop and manage a robust pipeline from initial contact through to close, ensuring seamless handoff to sales teams when appropriate.
• Proposal & Contracting – oversee the preparation of proposals and lead contract negotiations to secure new business.
• Market Intelligence – stay ahead of industry trends, competitor activity and emerging opportunities to inform strategy.

Qualifications

• 10+ years of experience in business development, sales leadership or strategic partnerships preferably in B2B or infrastructure sectors.
• Demonstrated success in revenue generation, deal structuring and closing complex partnerships.
• Strong understanding of sales cycles, lead generation strategies and CRM tools.
• Proven ability to build and lead high‑performing teams with a focus on accountability and results.
• Excellent communication, negotiation and relationship‑building skills.
• Strategic thinker with sound judgement and decision‑making capabilities.
• Experience in B2B marketing and client acquisition strategies.
• Highly self‑motivated, organized and driven to exceed goals.
• Ability to build trust and foster collaboration across all levels of the organization.

This job operates in a professional office environment. The employee will largely be sedentary, requiring use of a computer and telephone headset, and may be asked to move around the office, lift up to 40 pounds, and use office equipment.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint; job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening; job offers are contingent on drug screening results.

Consistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations upon request.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers and community. All aspects of employment are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. Additionally, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It is not an all-inclusive list of duties, responsibilities, skills, and qualifications required for the job.