Senior Business Development Manager

MCI Careers; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

MCI Careers is looking for a Senior Business Development Manager who will drive revenue and build strategic partnerships within the infrastructure and B2B sectors. This high-impact role offers a competitive compensation package and performance-based incentives.

The ideal candidate has over 10 years of experience in business development, along with strong sales leadership and negotiation abilities. This office-based position requires a motivated individual who can lead teams and generate effective business strategies.

Qualifications

• 10+ years of experience in business development or sales leadership.
• Demonstrated success in revenue generation and closing complex partnerships.
• Excellent communication and negotiation skills.

Responsibilities

• Develop and lead comprehensive business development strategies.
• Identify and evaluate new business opportunities.
• Direct regional sales and client engagement initiatives.

Skills

Revenue generation

Sales leadership

Strategic partnerships

Relationship-building skills

Negotiation skills

Education

Experience in B2B or infrastructure sectors

Tools

CRM tools

Job description

POSITION OVERVIEW

MCI is a fast‑growing tech‑enabled business services company. We deliver Customer Experience (CX), Business Process Outsourcing (BPO) and cloud technology solutions across multiple industries and geographies. MCI's contact centers are powered by on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

We are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization.

Senior Business Development Manager – The role focuses on generating revenue, building strategic partnerships and driving sustainable growth within the infrastructure and B2B sectors.

This is a high‑impact role that offers a competitive compensation package and performance‑based incentives.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Strategic Leadership: Develop and lead the execution of comprehensive business development strategies aligned with company goals.
• Market Expansion: Identify and evaluate new business opportunities, with a focus on infrastructure and long‑term growth sectors.
• Sales Oversight: Direct regional sales and client engagement initiatives to drive pipeline development and revenue generation.
• Team Leadership: Provide mentorship, performance management, and strategic direction to business development teams.
• Lead Generation: Leverage data mining, networking, and outbound prospecting to uncover and qualify new leads.
• Client Engagement: Consult with prospects, communicate value propositions, and build trust with decision‑makers.
• Pipeline Management: Develop and manage a robust pipeline from initial contact through to close, ensuring seamless handoff to sales teams when appropriate.
• Proposal & Contracting: Oversee the preparation of proposals and lead contract negotiations to secure new business.
• Market Intelligence: Stay ahead of industry trends, competitor activity, and emerging opportunities to inform strategy.

CANDIDATE QUALIFICATIONS

Qualifications:

• 10+ years of experience in business development, sales leadership, or strategic partnerships preferably in B2B or infrastructure sectors.
• Demonstrated success in revenue generation, deal structuring, and closing complex partnerships.
• Strong understanding of sales cycles, lead generation strategies, and CRM tools.
• Proven ability to build and lead high‑performing teams focused on accountability and results.
• Excellent communication, negotiation and relationship‑building skills.
• Strategic thinker with sound judgment and decision‑making capabilities.
• Experience in B2B marketing and client acquisition strategies.
• Highly self‑motivated, organized, and driven to exceed goals.
• Ability to build trust and foster collaboration across all levels of the organization.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Other Requirements

• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.