Senior Sales Lead

MCI; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

MCI is seeking a Senior Sales Lead to shape and drive the global sales strategy, leading a diversified, high-performing team to accelerate revenue growth and build strategic partnerships.

The role emphasizes executive-level collaboration, complex deal negotiations, and leveraging CRM and analytics tools to optimize performance. Occasional travel and industry engagement are expected.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred.
• 15+ years of progressive sales leadership experience, including executive-level roles.
• Proven success in leading large, geographically dispersed sales teams.
• Expertise in complex sales cycles, enterprise-level deal negotiation, and strategic partnerships.
• Deep understanding of IT, BPO services, and consulting/software solutions.
• Strong business acumen, financial literacy, and strategic planning capabilities.
• Exceptional communication, negotiation, and relationship-building skills.
• Proficiency in CRM platforms, sales analytics, and enablement tools.
• Willingness to travel extensively for business development and client engagement.
• Ability to thrive in fast-paced, evolving markets and adapt to shifting priorities.

Responsibilities

• Define and implement a forward-looking sales strategy to achieve revenue, market share, and growth objectives.
• Build, mentor, and inspire a high-performing sales organization, fostering a culture of innovation, accountability, and excellence.
• Identify and capitalize on new business opportunities across diverse markets and verticals to drive top-line growth.
• Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition.
• Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance.
• Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals.
• Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes.
• Manage sales budgets, ensuring strategic resource allocation and maximum return on investment.
• Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership.

Skills

Sales leadership

Executive collaboration

Strategic planning

Negotiation

Relationship building

Cross-functional alignment

Travel willingness

Complex sales cycles

Education

Bachelor’s degree in Business, Marketing, or related field

MBA or advanced degree preferred

Tools

CRM platforms

Sales analytics tools

Enablement tools

Job description

Job Overview

MCI, a fast‑growing tech‑enabled business services company, is looking for a dynamic, visionary, and results‑driven Senior Sales Lead to lead our global sales organization. The role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long‑term business objectives.

Key Responsibilities

• Define and implement a forward‑looking sales strategy to achieve revenue, market share, and growth objectives.
• Build, mentor, and inspire a high‑performing sales organization, fostering a culture of innovation, accountability, and excellence.
• Identify and capitalize on new business opportunities across diverse markets and verticals to drive top‑line growth.
• Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition.
• Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance.
• Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals.
• Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes.
• Manage sales budgets, ensuring strategic resource allocation and maximum return on investment.
• Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred.
• 15+ years of progressive sales leadership experience, including executive‑level roles.
• Proven success in leading large, geographically dispersed sales teams.
• Expertise in complex sales cycles, enterprise‑level deal negotiation, and strategic partnerships.
• Deep understanding of IT, BPO services, and consulting/software solutions.
• Strong business acumen, financial literacy, and strategic planning capabilities.
• Exceptional communication, negotiation, and relationship‑building skills.
• Proficiency in CRM platforms, sales analytics, and enablement tools.
• Willingness to travel extensively for business development and client engagement.
• Ability to thrive in fast‑paced, evolving markets and adapt to shifting priorities.

Job Requirements

The role operates in a professional office environment. The employee will be largely sedentary, required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer; may occasionally be required to move about the office, reach, raise or lower objects, and exert force up to forty (40) pounds.

Legal and Diversity Statements

All MCI locations: Must be authorized to work in the country where the job is based.

Subject to the program and location of the position: Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint; job offers are contingent on background/security investigation results. Must be willing to submit to drug screening; job offers are contingent on screening results.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

MCI embraces differences and believes diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, treating employees with dignity and respect. All employees share responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech‑enabled business services operating companies.

***The purpose of this job description is to provide potential candidates with a general overview of the role. It's not an all‑inclusive list of the duties, responsibilities, skills, and qualifications required for the job. A candidate may be asked by supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.***