Senior Business Analyst, Transformation

IGT Orion Worldwide; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Omnicom Media in the United States seeks a Product Operations/Delivery lead to own Jira spaces, drive backlog prioritization, and coordinate agile ceremonies. You will manage releases, UAT, and production readiness, interfacing across product, engineering, DevOps, and stakeholders to ensure smooth deployments and clear release notes.

The role requires 3+ years in product operations or delivery with strong Jira experience, DevOps coordination, and excellent communication skills.

Qualifications

• 3+ years of experience in product operations, product management, business systems, or technical delivery roles.
• Strong experience with agile teams and Jira-based workflows.
• Hands-on experience with release management, UAT, and production readiness.
• Comfortable bridging product, engineering, DevOps, and business stakeholders.
• Certified Scrum Master or equivalent Agile certification is a plus.

Responsibilities

• Own the Jira space end-to-end, including creation, refinement, prioritization, and lifecycle management.
• Prioritize the sprint backlog in partnership with Product leadership, aligning requested and delivered work.
• Drive sprint readiness and planning, with all work meeting the definition of done.
• Track sprint releases, including pass/fail status and external release notes (e.g., vendor releases).
• Ensure requirements, user stories, acceptance criteria, and documentation are clear, complete and current.
• Generate Jira release tickets and oversee release workflows and deployment coordination.
• Own Stage and Production UAT execution and documentation.
• Maintain release approval checklists and readiness criteria.
• Perform release audits and validation checks, confirming deployment integrity.
• Execute and monitor deployments (e.g., GitHub actions), managing post-release stability.
• Author and distribute release notes.
• Proactively communicate release status and impacts to business stakeholders.
• Facilitate sprint planning and sprint retrospective meetings.
• Ensure sprint goals, scope, and outcomes are clearly defined and documented.
• Act as a consistent execution anchor within agile ceremonies.
• Serve as the primary touchpoint for technical and implementation questions.
• Coordinate deployment scripts and operational tasks with DevOps partners.
• Manage and document script execution logs and updates in Confluence.
• Ensure new scripts and operational artifacts are properly documented and accessible.
• Partner closely with internal engineering teams and external vendors to support smooth releases.
• Manage access and permissions for required systems and tools, including AWS and security/scanning tools.

Skills

Jira

Agile methodologies

Release management

UAT

DevOps coordination

GitHub Actions

Confluence

Communication

Tools

GitHub Actions

AWS

BurpSuite

Outpost24

Confluence

Job description

Agency:

Omnicom Media

Job Function:

Projects and Performance Improvement

Job Subfunction:

Business Performance and Process Improvement

Job Description:

Key Responsibilities

• Product Delivery & Backlog Management
• Own the Jira space end-to-end, including creation, refinement, prioritization , and lifecycle management
• Prioritize the sprint backlog in partnership with Product leadership, aligning requested and delivered work
• Drive sprint readiness and planning, with all work meeting the definition of done
• Track sprint releases, including pass/fail status and external release notes (e.g., vendor releases)
• Ensure requirements, user stories, acceptance criteria, and documentation are clear, complete and current.

Release Management & Quality Ownership

• Generate Jira release tickets and oversee release workflows and deployment coordination
• Own Stage and Production UAT execution and documentation
• Maintain release approval checklists and readiness criteria
• Perform release audits and validation checks, confirming deployment integrity
• Execute and monitor deployments (e.g., GitHub actions), managing post-release stability
• Author and distribute release notes
• Proactively communicate release status and impacts to business stakeholders.

Scrum & Agile Operations

• Facilitate sprint planning and sprint retrospective meetings
• Ensure sprint goals, scope, and outcomes are clearly defined and documented
• Act as a consistent execution anchor within agile ceremonies.

Engineering, DevOps & Vendor Coordination

• Serve as the primary touchpoint for technical and implementation questions
• Coordinate deployment scripts and operational tasks with DevOps partners
• Manage and document script execution logs and updates in Confluence
• Ensure new scripts and operational artifacts are properly documented and accessible
• Partner closely with internal engineering teams and external vendors to support smooth releases.

System & Platform Operations

• Manage access and permissions for required systems and tools, including:
  • AWS
  • Security and scanning tools (e.g., DAST, BurpSuite, Outpost24)
• Support platform stability through operational oversight and issue coordination

About You

• 3+ years of experience in product operations, product management, business systems, or technical delivery roles
• Strong experience working within agile teams and managing Jira‑based workflows
• Hands‑on experience with release management, UAT, and production readiness
• Comfortable acting as a bridge between product, engineering, DevOps, and business stakeholders
• Highly organized, detail‑oriented, and execution‑focused
• Strong written and verbal communication skills
• Experience working with data platforms or internal enterprise systems is a plus
• Familiarity with media systems or the media landscape is a plus
• Certified Scrum Master or equivalent Agile certification a plus

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans w