Senior Business Analyst Lead, Federal Loan Programs

Guidehouse; Washington (District of Columbia); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical, Rx, dental & vision insurance

401(k) Retirement Plan

Paid holidays

Job summary

Guidehouse is seeking a Business Analyst leader to drive end-to-end operational and business analysis for large-scale federal loan servicing programs in Washington, DC. You will collaborate with stakeholders, technology, and leadership to document and prioritize requirements, and push continuous improvements across loan lifecycles.

The role requires a Bachelor's degree with 3–5 years of lead-level experience, U.S. citizenship, and eligibility for a Moderate Risk Public Trust.

Qualifications

• Bachelor's degree and 3-5 years of experience as a Business Analyst or similar role, with demonstrated lead-level responsibilities.
• Active MRPT or ability to obtain one.
• U.S. Citizenship.

Responsibilities

• Lead end-to-end operational and business analysis for large-scale federal loan servicing programs, ensuring alignment across operations, technology, policy, and compliance requirements.
• Support key business initiatives from discovery through implementation.
• Partner with business stakeholders, technical teams, and leadership to gather, analyze, document, and prioritize business requirements.
• Drive business process reengineering and continuous improvement initiatives across loan lifecycle functions, reducing cycle times, improving accuracy, and increasing throughput.
• Partner with stakeholders to identify risks, dependencies, and operational gaps, and develop practical, evidence-based recommendations to improve processes while maintaining alignment with government policies and systems of record.
• Facilitate cross-functional working sessions, capture efforts, and executive briefings, driving alignment across business, technical, and program teams.
• Support and lead proposal development, technical solutioning, and capture strategy, including drafting technical approaches, KPI compliance plans, and operational models.
• Mentor and guide junior staff and analysts, and provide operational leadership across delivery teams, ensuring quality, accountability, and performance outcomes.

Skills

Requirements gathering

Process mapping

Gap analysis

Documentation

Communication skills

Analytical thinking

Problem solving

Organizational skills

Agile / Scrum knowledge

Power BI

Automation / workflow tools

Education

Bachelor's degree

MBA or MA/MS degree

Tools

Power BI

Job description

Guidehouse is seeking a Business Analyst leader to drive end-to-end operational and business analysis for large-scale federal loan servicing programs in Washington, DC. You will collaborate with stakeholders, technology, and leadership to document and prioritize requirements, and push continuous improvements across loan lifecycles.

The role requires a Bachelor's degree with 3–5 years of lead-level experience, U.S. citizenship, and eligibility for a Moderate Risk Public Trust.