Senior Business Analyst — Federal Loan Servicing

Guidehouse; Washington; Hybrid; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical Insurance

Rx Coverage

Dental Insurance

Vision Insurance

Paid Holidays

Discretionary Bonus

Parental Leave

Adoption Assistance

401(k) Plan

Life Insurance

HSA/FSA

Disability Insurance

Student Loan Support

Tuition Reimbursement

Skills Development

Certifications

Employee Referral

Community Outreach

Mobility Stipend

Job summary

Guidehouse is seeking a skilled Business Analyst to lead end-to-end analysis for federal loan servicing programs. You will collaborate with business, technical, and leadership teams to gather requirements and drive process improvements across the loan lifecycle.

You will mentor junior staff, support proposal development, and help ensure compliance with policy and systems of record. A MRPT or ability to obtain one and US citizenship are required.

Qualifications

• Bachelor’s degree and 3-5 years of experience as a Business Analyst or similar role with lead-level responsibilities.
• An active MRPT or ability to obtain one and U.S. Citizenship.

Responsibilities

• Lead end-to-end operational and business analysis for large-scale federal loan servicing programs.
• Support key business initiatives from discovery through implementation.
• Partner with business stakeholders, technical teams, and leadership to gather, analyze, document, and prioritize business requirements.
• Drive business process reengineering and continuous improvement initiatives across loan lifecycle functions.
• Identify risks, dependencies, and operational gaps, and develop practical, evidence-based recommendations to improve processes.
• Facilitate cross-functional working sessions, capture efforts, and executive briefings, driving alignment across teams.
• Support and lead proposal development, technical solutioning, and capture strategy, including KPI compliance plans and operational models.
• Mentor and guide junior staff and analysts, providing operational leadership across delivery teams.

Skills

Business Analysis

Requirements Gathering

Process Mapping

Stakeholder Management

Agile/Scrum

Power BI

Automation Tools

Lean Six Sigma

PMP

MBA

Education

Bachelor's Degree

Tools

Power BI

Job description

Guidehouse is seeking a skilled Business Analyst to lead end-to-end analysis for federal loan servicing programs. You will collaborate with business, technical, and leadership teams to gather requirements and drive process improvements across the loan lifecycle.

You will mentor junior staff, support proposal development, and help ensure compliance with policy and systems of record. A MRPT or ability to obtain one and US citizenship are required.