Lead Business Analyst

Guidehouse; Washington; Hybrid; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical Insurance

Rx Coverage

Dental Insurance

Vision Insurance

Paid Holidays

Discretionary Bonus

Parental Leave

Adoption Assistance

401(k) Plan

Life Insurance

HSA/FSA

Disability Insurance

Student Loan Support

Tuition Reimbursement

Skills Development

Certifications

Employee Referral

Community Outreach

Mobility Stipend

Job summary

Guidehouse is seeking a skilled Business Analyst to lead end-to-end analysis for federal loan servicing programs. You will collaborate with business, technical, and leadership teams to gather requirements and drive process improvements across the loan lifecycle.

You will mentor junior staff, support proposal development, and help ensure compliance with policy and systems of record. A MRPT or ability to obtain one and US citizenship are required.

Qualifications

• Bachelor’s degree and 3-5 years of experience as a Business Analyst or similar role with lead-level responsibilities.
• An active MRPT or ability to obtain one and U.S. Citizenship.

Responsibilities

• Lead end-to-end operational and business analysis for large-scale federal loan servicing programs.
• Support key business initiatives from discovery through implementation.
• Partner with business stakeholders, technical teams, and leadership to gather, analyze, document, and prioritize business requirements.
• Drive business process reengineering and continuous improvement initiatives across loan lifecycle functions.
• Identify risks, dependencies, and operational gaps, and develop practical, evidence-based recommendations to improve processes.
• Facilitate cross-functional working sessions, capture efforts, and executive briefings, driving alignment across teams.
• Support and lead proposal development, technical solutioning, and capture strategy, including KPI compliance plans and operational models.
• Mentor and guide junior staff and analysts, providing operational leadership across delivery teams.

Skills

Business Analysis

Requirements Gathering

Process Mapping

Stakeholder Management

Agile/Scrum

Power BI

Automation Tools

Lean Six Sigma

PMP

MBA

Education

Bachelor's Degree

Tools

Power BI

Job description

Job Family:

Management Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Lead end-to-end operational and business analysis for large-scale federal loan servicing programs, ensuring alignment across operations, technology, policy, and compliance requirements.
• Support key business initiatives from discovery through implementation.
• Partner with business stakeholders, technical teams, and leadership to gather, analyze, document, and prioritize business requirements.
• Drive business process reengineering and continuous improvement initiatives across loan lifecycle functions, reducing cycle times, improving accuracy, and increasing throughput.
• Partner with stakeholders to identify risks, dependencies, and operational gaps, and develop practical, evidence-based recommendations to improve processes while maintaining alignment with government policies and systems of record.
• Facilitate cross-functional working sessions, capture efforts, and executive briefings, driving alignment across business, technical, and program teams.
• Support and lead proposal development, technical solutioning, and capture strategy, including drafting technical approaches, KPI compliance plans, and operational models.
• Mentor and guide junior staff and analysts, and provide operational leadership across delivery teams, ensuring quality, accountability, and performance outcomes.

What You Will Need:

• Bachelor’s degree and 3-5 years of experience as a Business Analyst or similar role, with demonstrated lead-level responsibilities.
• An active Moderate Risk Public Trust (MRPT) or ability to obtain one.
• U.S. Citizenship.

What Would Be Nice To Have:

• Degree in Business, Information Systems, or a related field, or equivalent practical experience.
• Ability to thrive in a fast-paced challenging client focused environment where priorities and scope may change quickly.
• Strong skills in requirements gathering, process mapping, gap analysis, and documentation.
• Ability to communicate effectively with business and technical audiences, both verbally and in writing.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Experience leading business analysis on enterprise or large-scale transformation initiatives.
• Knowledge of Agile, Scrum, or other project delivery methodologies.
• Proficiency with common business analysis tools and collaboration platforms.
• Experience with automation, workflow tools, or analytics platforms (e.g., Power BI, AI-enabled process improvement, workflow orchestration tools).
• Prior management consulting experience.
• Lean Six Sigma, PMP, or other relevant certifications.
• MBA or MA/MS degree in a related field.

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.