Senior Business Analyst — eDiscovery & Process Automation (Hybrid)

Nira Inc; Washington (District of Columbia); On-site; USD 95,000 - 150,000; Full time

Job summary

NIRA, Inc is seeking a Senior Business Analyst to support a U.S. Department of Justice digital evidence management and eDiscovery program serving U.S. Attorneys' Offices nationwide.

The analyst will bridge legal-operations stakeholders and the technical delivery team—eliciting requirements, mapping workflows, and identifying automation opportunities across evidence intake, review, and production. Responsibilities include eliciting requirements, documenting user stories, analyzing adoption

Qualifications

• 8 years of business analysis experience, including at least 2 years supporting eDiscovery or legal technology.
• Hands-on experience with eDiscovery platforms (Relativity, Everlaw).
• Ability to map processes, improve workflows, and quantify efficiency gains.
• Experience writing user stories, acceptance criteria, and process docs in Agile environments.
• Strong facilitation and cross-functional communication across legal and technical teams.
• U.S. citizenship and ability to obtain DOJ background investigation.
• Bachelor's degree in business, information systems, or related field.

Responsibilities

• Elicit, document, and validate requirements from attorneys and staff; translate into user stories and acceptance criteria.
• Map current and design future-state evidence-handling and eDiscovery workflows.
• Identify automation opportunities; collaborate with engineers to implement workflow automation.
• Define integration requirements between evidence platform and review tools, case management, and ITSM.
• Develop SOPs and training materials; support user acceptance testing and defect triage.
• Analyze adoption telemetry and metrics for continuous improvement.
• Support sprint ceremonies, backlog refinement, status reporting, and risk tracking.

Skills

Process mapping

Agile user stories

Stakeholder facilitation

Communication skills

Process improvement

Education

Bachelor's degree in business or information systems

Tools

Relativity

Everlaw

SQL

Power BI

Tableau

Job description

NIRA, Inc. is seeking a Senior Business Analyst to support a U.S. Department of Justice digital evidence management and eDiscovery program serving U.S. Attorneys' Offices nationwide. The analyst will serve as the bridge between legal-operations stakeholders and the technical delivery team - eliciting requirements, mapping and optimizing evidence-handling and litigation workflows, and identifying automation opportunities across evidence intake, review, and production.

Responsibilities

• Elicit, document, and validate business and functional requirements from attorneys, paralegals, litigation support staff, and program stakeholders; translate them into user stories and acceptance criteria for Agile delivery
• Map current-state evidence and eDiscovery workflows (intake, processing, review, production) and design optimized future-state processes
• Identify, prioritize, and specify process automation opportunities; partner with engineers to implement workflow automation and measure efficiency gains
• Define integration requirements between the evidence platform and eDiscovery review tools (e.g., Relativity, Everlaw), case management, and ITSM systems
• Develop process documentation, SOPs, and training materials; support user acceptance testing, including test scenario development and defect triage
• Analyze adoption telemetry and operational metrics to recommend continuous improvements
• Support program cadence: sprint ceremonies, backlog refinement, status reporting, and risk/issue tracking

Required Qualifications

• 8 years of business analysis experience, including at least 2 years supporting eDiscovery, litigation support, or legal technology programs
• Working knowledge of the EDRM lifecycle and hands‑on experience with eDiscovery platforms (Relativity, Everlaw, or comparable)
• Demonstrated process improvement and automation experience - process mapping (BPMN or similar), workflow automation requirements, and measurable efficiency outcomes
• Experience writing user stories, acceptance criteria, and process documentation in Agile environments
• Strong facilitation and communication skills across legal and technical audiences
• U.S. citizenship required; must be able to obtain and maintain a DOJ High‑Risk Public Trust (Tier 4) background investigation
• Bachelor's degree in business, information systems, or a related field

Preferred Qualifications

• Federal experience, ideally with DOJ, EOUSA, or law enforcement clients
• Familiarity with digital forensics tools (e.g., Cellebrite) and chain‑of‑custody requirements
• Experience in FedRAMP-authorized cloud/SaaS environments
• Proficiency with data analysis and reporting tools (SQL, Power BI, or Tableau)