Senior Business Analyst - Data Insights & Process Optimizer

Kforce Inc; Merrimack (NH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

HSA

FSA

401(k)

Life insurance

Disability insurance

AD&D insurance

Paid time off

Paid sick leave

Job summary

Kforce is seeking a Business Analyst in Merrimack, NH to define and analyze complex client requirement changes for Annual Enrollment and ongoing projects. You will perform data analysis, identify issues, and propose modifications to the functional solution to improve system design.

Candidates should have strong analytical skills, communication abilities, and experience with Agile methods. The role includes test planning, validation activities, training materials, and collaboration across teams

Qualifications

• Proven understanding of Fidelity's end-to-end business process life cycle, data process flows, and plan level provisions is desired
• In-depth understanding of core product mechanics, record keeping systems and regulatory environment
• Strong organizational, time management, facilitation, and prioritization skills
• Strong critical thinking skills
• Strong technical skills and an ability to apply them in an analytical process
• Demonstrates strong communication skills (written and verbal)
• Advanced skills in Microsoft Office applications
• Ability to critically analyze complex business requirements/product issues
• Ability to develop, follow, and execute documented procedures
• Experience in Agile preferred, but not required

Responsibilities

• Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects
• Perform complex data analysis and reporting for effective client decisions
• Proactively identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
• Defines test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities through test case set-up, data mining, data mocking, and test execution
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
• Collaborates on the development, execution, and transition of interim needs
• Performs root cause analysis when issues arise before and after code migrations
• Performs data/client validations and remediations for Annual Enrollment and Ongoing Projects
• Crafts training and reference materials for participant services
• Participates in Procedure Improvement Initiatives
• Assist with training, mentoring, and coaching new associates

Skills

Fidelity processes

Data analysis

Requirements analysis

Agile experience

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Kforce is seeking a Business Analyst in Merrimack, NH to define and analyze complex client requirement changes for Annual Enrollment and ongoing projects. You will perform data analysis, identify issues, and propose modifications to the functional solution to improve system design.

Candidates should have strong analytical skills, communication abilities, and experience with Agile methods. The role includes test planning, validation activities, training materials, and collaboration across teams