Senior Business Analyst, Data & Compensation Platforms

Fidelity; Durham (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Fidelity is seeking a Business Analyst to join the Enterprise HR Tools & Platforms team in Durham, NC. You will support Fidelity's internal HR data, analytics, planning, and compensation platforms, delivering enhancements and ongoing platform support.

You will translate complex requirements into functional specifications, collaborate with HR, Engineering, Design, and business stakeholders, and help drive modernization and a future roadmap of enterprise HR platforms.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum 3+ years of Business Analyst and/or 2+ years of Systems Analyst experience.
• Experience with requirements gathering, documentation, and solution design.
• Experience with test planning, UAT execution, and defect management.
• Strong analytical and problem-solving skills with exceptional attention to detail and data accuracy.
• Strong written, verbal, and interpersonal communication skills.
• Experience writing SQL queries, performing data analysis, and validating large datasets.
• Advanced Excel skills including VLOOKUP/XLOOKUP, comparison formulas, and pivot tables.
• Strong requirements elicitation, documentation, and user story writing capabilities.
• Ability to interpret business processes and translate them into system functionality, configurations, and scalable workflows.
• Strong analytical thinking with the ability to conduct root cause analysis and develop sustainable solutions.
• Ability to break down complex concepts into smaller components and communicate them effectively to technical and non-technical audiences.
• Ability to understand platform dependencies and anticipate downstream impacts across systems and processes.
• Comfortable asking questions, challenging assumptions, and connecting data, process, policy, and technology to drive effective solutions.
• Strong stakeholder management skills with the ability to build trusted partnerships across business and technology teams.
• Ability to provide technical guidance to team members and facilitate solution discussions, workshops, and internal meetings.
• Proactive mindset focused on continuous improvement, process optimization, and user experience enhancement.

Responsibilities

• Translate complex requirements into clear functional specifications, user stories, solution designs, and testing strategies.
• Collaborate with HR, Compensation, Engineering, Design, and business stakeholders to deliver enhancements and platform support.
• Ensure successful implementation and adoption of platform capabilities.
• Support ongoing data analytics, data quality, and platform roadmaps.
• Bridge business processes and system functionality, configurations, and scalable workflows.

Skills

Requirements gathering

Documentation

Solution design

Test planning

UAT execution

Defect management

Data analysis

Data accuracy

Stakeholder management

SQL queries

Excel (VLOOKUP/XLOOKUP)

Communication skills

Education

Bachelor's degree or equivalent work experience

Tools

SQL

Power BI

Excel

Job description

Fidelity is seeking a Business Analyst to join the Enterprise HR Tools & Platforms team in Durham, NC. You will support Fidelity's internal HR data, analytics, planning, and compensation platforms, delivering enhancements and ongoing platform support.

You will translate complex requirements into functional specifications, collaborate with HR, Engineering, Design, and business stakeholders, and help drive modernization and a future roadmap of enterprise HR platforms.