Senior Business Analyst, Data Analytics & Strategy (Remote)

Automatic Data Processing, Inc.; Washington (District of Columbia); Híbrido; USD 120 000 - 140 000; Tempo integral

Resumo da oferta

Automatic Data Processing, Inc. (ADP) seeks a Senior Business Analyst to bridge E-ISAC business stakeholders and the Data Analytics team, translating business needs into clear requirements, actionable analysis, and effective solutions while collaborating with stakeholders, data analysts, project managers, and technical partners.

The role emphasizes evaluating processes, defining KPIs, reporting, and delivering analytics-driven improvements. Reports To: Manager – Data Science & Analytics.

Qualificações

• 7+ years of experience as a Business Analyst, Data Analyst, Business Systems Analyst, or similar role supporting business and technology initiatives.
• Bachelor’s degree in system analysis, business, computer science, information systems, or equivalent degree
• Experience eliciting, documenting, and validating business and functional requirements.
• Experience facilitating meetings, workshops, and requirements gathering sessions with diverse stakeholder groups.
• Experience translating business needs into user stories, process flows, technical specifications, and acceptance criteria.
• Strong analytical and problem-solving skills with the ability to identify business process improvement opportunities.
• Demonstrated ability to independently analyze data using SQL to identify trends, validate requirements, investigate business issues, and support KPI development.

Responsabilidades

• Partner with stakeholders to understand strategic objectives, operational challenges and opportunities for improvement.
• Elicit, analyze, document, and validate business, functional, reporting, and data requirements, translating them into clear user stories, acceptance criteria, process flows and technical specifications.
• Conduct exploratory analysis to assess business performance, identify trends and issues, and support informed decision making.
• Help define and maintain KPIs, metrics, business rules, and reporting requirements that provide meaningful insight into E-ISAC programs and operations.
• Evaluate current-state and future state business processes and identify opportunities to improve efficiency, effectiveness, automation, and user experience.
• Support business cases and cost-benefit analyses and assess the potential impact of risks of proposed solutions.
• Serve as a connector among business stakeholders, the Data Analytics team, project managers, and technical partners.
• Facilitate requirements, discussions, solution demonstrations, stakeholder reviews, and feedback sessions to maintain alignment from initial need through implementation.
• Support prioritization and delivery of analytics and technology solutions, identify data-quality and reporting gaps, monitor implemented solutions, gather stakeholder feedback, and recommend enhancements that increase business value and user adoption.
• Maintain clear requirements, process documentation, decision logs, and other project artifacts.
• Communicate analytical findings, recommendations, business impacts, and project updates effectively to both technical and non-technical audiences.
• Other duties as assigned.

Conhecimentos

Stakeholder engagement

Data analysis

Requirements gathering

SQL

KPI development

Communication

Problem-solving

Formação académica

Bachelor’s degree in system analysis, business, computer science, information systems, or equivalent degree

Ferramentas

Power BI

Tableau

Azure Data Services

Microsoft Azure

AI/ML services

Descrição da oferta de emprego

Automatic Data Processing, Inc. (ADP) seeks a Senior Business Analyst to bridge E-ISAC business stakeholders and the Data Analytics team, translating business needs into clear requirements, actionable analysis, and effective solutions while collaborating with stakeholders, data analysts, project managers, and technical partners.

The role emphasizes evaluating processes, defining KPIs, reporting, and delivering analytics-driven improvements. Reports To: Manager – Data Science & Analytics.