Senior Field Content & AI Automation Analyst

Automatic Data Processing, Inc.; Florida; On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Short-and Long-Term Disability

Charitable Contribution Match

Holidays

Personal Days & Vacation

Paid Volunteer Time Off

Job summary

Automatic Data Processing, Inc. (ADP) is seeking a Senior Field Business Analyst in Florida to drive persona-based content development and optimize knowledge delivery.

You will partner with business stakeholders and AI teams to identify automation opportunities, enhancing speed, quality, and scalability of content creation. You will lead and mentor peers, collaborate across departments, and ensure usability and alignment with business needs and user experience goals within a dynamic,

Qualifications

• Five years of related experience, including at least three years in a project specialist, project analyst or project manager role.
• Proven ability to facilitate discussions and analyze complex processes and procedures; recommend courses of action.
• Experienced project management skills; able to manage multiple assignments simultaneously.
• Superior verbal, written communication, and presentation skills.
• Proficiency with Microsoft 365 Suite, including PowerPoint and Excel.
• Ability to build relationships across departments and seniority levels.
• Self-motivated with initiative; comfortable working independently or in a team.

Responsibilities

• Partner with business stakeholders to identify content development opportunities and create persona-based content that supports business priorities and delivers measurable impact.
• Collaborate with GPT and AI teams to identify and advance automation opportunities that improve speed, quality, and scalability of content development.
• Author, review, and refine knowledge content to ensure accuracy, usability, and alignment with business needs and user experience goals.
• Serve as a subject matter resource and team lead for peers by providing content expertise, guidance, and support across content development efforts.
• Partner with other content developers to drive effective content reuse strategies and improve consistency across deliverables.
• Analyze content needs, development processes, and operational impacts to identify improvement opportunities and help implement scalable content solutions.

Skills

Project management

Stakeholder collaboration

Communication

Independent work

Team leadership

Analytical thinking

Problem solving

Tools

Microsoft 365 Suite

PowerPoint

Excel

Job description

Automatic Data Processing, Inc. (ADP) is seeking a Senior Field Business Analyst in Florida to drive persona-based content development and optimize knowledge delivery.

You will partner with business stakeholders and AI teams to identify automation opportunities, enhancing speed, quality, and scalability of content creation. You will lead and mentor peers, collaborate across departments, and ensure usability and alignment with business needs and user experience goals within a dynamic,