Senior Business Analyst - Court Tech (Remote)

Avenu Insights & Analytics; Atlanta (GA); Remote; USD 110.000 - 140.000; Vollzeit

Zusammenfassung

Neumo is seeking a Senior Business Analyst to support, enhance, and implement our Court Case Management software solutions for courts. You will lead analysis across multiple projects, engage with customers, and guide product and engineering teams through requirements and testing cycles.

The ideal candidate has leadership experience, strong analytical skills, and a customer‑facing mindset to drive process improvements in a dynamic environment.

Qualifikationen

• Bachelor’s Degree preferred, or the equivalent amount of related experience required.
• 3+ Experience working in court operations, case management, or judicial administration.
• Previous experience in a senior or lead Business Analyst role.
• Experience with judicial or government software applications.
• Proficiency with JIRA or similar tools for user story creation.
• Experience supporting software implementations or enterprise system rollouts.
• Strong problem‑solving skills and a proactive, customer‑focused mindset.

Aufgaben

• Analyze Court workflows, court operations, and related judicial processes to identify opportunities for improvement.
• Document current and future‑state business processes, functional requirements, and system interactions.
• Translate operational needs into clear, actionable requirements for Product and Engineering teams.
• Conduct data analysis and research to support solution design, configuration, and decision‑making.
• Engage directly with customers throughout the implementation lifecycle, including discovery, configuration, testing, and deployment.
• Facilitate requirements workshops, stakeholder interviews, and process review sessions with court personnel.
• Provide expert guidance, subject‑matter assistance, and best‑practice recommendations to clients and internal teams.
• Support user acceptance testing, validate system configurations, and assist with rollout activities.
• Work with Product and Engineering teams to ensure requirements are fully understood and implemented accurately.
• Develop detailed user stories, acceptance criteria, and supporting documentation in JIRA.
• Produce high‑quality documentation such as process maps, requirements specifications, and training materials.
• Communicate complex concepts clearly to both technical and non‑technical audiences.
• Provide Demonstrations and training to clients on the Court Case Management Application.
• Perform other duties as assigned.

Kenntnisse

Analytical skills

Communication skills

Project leadership

Customer-facing

Ausbildung

Bachelor’s Degree preferred

Equivalent related experience

Tools

Jira

Monday

Confluence

Microsoft Office

Jobbeschreibung

Neumo is seeking a Senior Business Analyst to support, enhance, and implement our Court Case Management software solutions for courts. You will lead analysis across multiple projects, engage with customers, and guide product and engineering teams through requirements and testing cycles.

The ideal candidate has leadership experience, strong analytical skills, and a customer‑facing mindset to drive process improvements in a dynamic environment.