Senior Business Analyst: Court Case Management (Remote)

Avenu Insights & Analytics; Bensalem Township (Bucks County); Remote; USD 90,000 - 120,000; Full time

Job summary

Neumo seeks a Senior Business Analyst to support and implement Court Case Management software solutions remotely in the United States. The role demands strong analytical skills, leadership experience, and the ability to lead business analysis across concurrent projects in court operations and government software environments.

You will document processes, translate operational needs into clear requirements for Product and Engineering, and engage with clients throughout the implementation

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years experience in court operations, case management, or judicial administration.
• Experience in a senior or lead Business Analyst role.
• Experience with judicial or government software applications.
• Experience supporting software implementations or enterprise rollouts.
• Proficiency with Jira or similar tools for user story creation.

Responsibilities

• Analyze court workflows, court operations, and related judicial processes to identify opportunities for improvement.
• Document current and future-state business processes, functional requirements, and system interactions.
• Translate operational needs into clear, actionable requirements for Product and Engineering teams.
• Conduct data analysis and research to support solution design, configuration, and decision-making.
• Engage directly with customers throughout the implementation lifecycle, including discovery, configuration, testing, and deployment.
• Facilitate requirements workshops, stakeholder interviews, and process review sessions with court personnel.
• Provide expert guidance and best-practice recommendations to clients and internal teams.
• Support user acceptance testing, validate system configurations, and assist with rollout activities.
• Work with Product and Engineering teams to ensure requirements are fully understood and implemented accurately.
• Develop detailed user stories, acceptance criteria, and supporting documentation in JIRA.
• Produce high-quality documentation such as process maps, requirements specifications, and training materials.
• Communicate complex concepts clearly to both technical and non-technical audiences.
• Provide demonstrations and training to clients on the Court Case Management Application.

Skills

Leadership experience

Analytical skills

Customer-facing

Communication skills

Problem-solving

Multitasking

Team collaboration

Detail-oriented

Education

Bachelor’s Degree or equivalent

Tools

Jira

Monday

Confluence

Excel

Microsoft Office

Job description

Neumo seeks a Senior Business Analyst to support and implement Court Case Management software solutions remotely in the United States. The role demands strong analytical skills, leadership experience, and the ability to lead business analysis across concurrent projects in court operations and government software environments.

You will document processes, translate operational needs into clear requirements for Product and Engineering, and engage with clients throughout the implementation