Senior Business Analyst - Back Office Transformation

InnoveusIT; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

InnoveusIT in Atlanta is seeking an experienced Business Analyst to bridge business stakeholders and technical teams for back-office modernization across our global retail and distribution network.

The role requires 5+ years of BA experience in large-scale ERP or digital transformations, and hands-on Agile with Jira, Confluence and Azure DevOps. You will map As-Is/To-Be processes and support testing, training, and change management.

Qualifications

• 5+ years of experience as a Business Analyst in enterprise software or back-office transformations.
• Retail/ Wholesale Distribution or multi-site operations experience preferred.
• Experience in Scrum/SAFe with Jira, Confluence, and Azure DevOps.

Responsibilities

• Partner with Product Owner to decompose roadmaps into epics and user stories.
• Lead Agile ceremonies and coordinate with engineering and QA teams.
• Map As-Is / To-Be back-office processes across finance, procurement, and supply chain.
• Define data integration needs for ERP platforms and data flows.
• Define End-to-End testing scenarios and support UAT.
• Contribute to training docs, SOPs, and release notes.

Skills

Agile / Scrum

Stakeholder alignment

Process modeling

Requirements gathering

Analytical thinking

Communication

Data-driven decisions

Education

Bachelor's degree

CSBA/CBAP/ PMI-PBA

Tools

Jira

Confluence

Azure DevOps

Visio

Lucidchart

Miro

Job description

Location: Atlanta, GA (Hybrid / Onsite as required)

Role Type: Full-Time / Contract

Position Overview

We are seeking an experienced Business Analyst (BA) to partner closely with Product Owners . In this role, you will bridge the gap between business stakeholders and technical execution teams to modernize core back-office systems, streamline business processes, and support data-driven decision-making across our global retail and distribution network.

Key Responsibilities

• Product Owner Partnership & Agile Execution:
• Partner with the Product Owner to decompose high-level business capability roadmaps into epic features, detailed user stories, and actionable acceptance criteria (Gherkin/Given-When-Then format).
• Actively lead and participate in Agile ceremonies including backlog refinement, sprint planning, daily standups, and retrospectives.
• Serve as a functional subject matter expert during development sprints to clarify requirements for engineering and QA teams.
• Business Process Re-engineering (BPR):
• Map current-state ("As-Is") back-office workflows and design optimized future-state ("To-Be") standard operating procedures across finance, accounting, procurement, and supply chain operations.
• Identify process bottlenecks, manual workarounds, and cross-functional dependencies across corporate and field/store operations.
• Back-Office System & Data Integration:
• Translate financial and operational needs into functional specifications for enterprise ERP platforms (e.g., Oracle Cloud ERP, SAP, or similar).
• Work with technical architects to map data flows, system integration touchpoints, and master data management (MDM) requirements between store systems and back-office financial ledgers.
• Testing, Readiness & Change Management:
• Define End-to-End (E2E) testing scenarios and lead User Acceptance Testing (UAT) execution with business stakeholders.
• Support organizational change enablement by contributing to training documentation, standard operating procedures (SOPs), and release notes.

Required Qualifications & Experience

• Experience: 5+ years of experience as a Business Analyst supporting large-scale enterprise software implementations or back-office digital transformations.
• Industry Background: Strong preference for candidates with experience in Retail, Wholesale Distribution, Automotive Aftermarket, or Multi-Site Operations.
• Agile Proficiency: Hands-on experience working in Scrum/SAFe environments using tools such as Jira, Confluence, and Azure DevOps.
• Technical & Functional Domain Expertise:
• Functional understanding of core back-office operations: General Ledger (GL), Accounts Payable/Receivable (AP/AR), Procure-to-Pay (P2P), Order-to-Cash (O2C), and Inventory Control.
• Experience working with major enterprise ERP systems (e.g., Oracle, SAP, Infor, or Microsoft Dynamics).
• Process Modeling: Proficiency with process mapping software (e.g., Visio, Lucidchart, Miro).
• Core Skills: Strong analytical problem-solving skills, exceptional business communication, and the ability to build alignment among cross-functional stakeholders.

Preferred Qualifications

• Bachelor’s Degree in Information Technology, Business Administration, Supply Chain, or related field.
• Certified Scrum Business Analyst (CSBA), Certified Business Analysis Professional (CBAP), or PMI-PBA certification.
• Direct experience with Oracle Cloud ERP modernizations or large retail back-office consolidations.