Senior Business Analyst

Masis Staffing Solutions; Town of Springfield (WI); On-site; USD 80,000 - 120,000; Full time

Job summary

Masis Staffing Solutions is seeking an experienced Business Consultant to support Salesforce rollout across the Operations organization. Reporting to the Director of Project Management, you will coordinate, plan, and develop business analysis and requirements documentation to enable large-scale initiatives and readiness activities.

You will collaborate with operations, technology teams, suppliers, and procurement to translate user needs into effective requirements, and guide less-experienced

Qualifications

• Extensive collaboration across multiple business units and external teams.
• Experience translating user needs into actionable requirements.
• Proven ability to gather and manage requirements for large-scale initiatives.
• Excellent written and verbal communication; strong facilitation skills.
• Ability to guide and mentor junior analysts while driving delivery.

Responsibilities

• Formulate and define business and/or systems scope and objectives based on user needs and industry requirements
• Devise or modify procedures to solve complex problems considering limitations, operating time, and desired results
• Provide analysis of business and user needs, documentation of requirements, and translation into system requirements
• Guide and advise less-experienced Business Analysts
• Operate at a high technical level across multiple phases of business and systems analysis
• Drive escalation analysis and resolution on complex issues
• Communicate difficult decisions clearly with internal and external colleagues
• Develop recommendations by applying critical thinking to weigh risk
• Lead initiatives supporting business strategy and process improvement
• Identify gaps in processes and procedures and recommend improvements
• Develop a network of resources across the organization and vendor partners
• Facilitate and organize meetings with key stakeholders and business partners

Skills

Impact analysis

Business process modeling

Requirements gathering

Facilitation

Stakeholder communication

Mentoring

Decision communication

Process improvement

Networking

Vendor coordination

Critical thinking

Gap analysis

Tools

Salesforce

Job description

The Operations Project Management Office (OPMO) is seeking an experienced Business Consultant. In this highly visible role, you will report to the Director of Project Management and support projects led or supported from the Operations organization. You will be responsible for coordinating, planning, and developing business analysis and requirements documentation that support a large-scale business project, as well as readiness initiatives, for implementing Salesforce across the Operations organization. This role requires extensive collaboration and communication across multiple business units within Operations and outside of Operations (technology teams, suppliers, procurement). Experience with Salesforce business and/or technical components is highly desirable.

As a Business Consultant, you will:

• Formulate and define business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements
• Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and form of desired results
• Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements
• Guide and advise less-experienced Business Analysts.
• Competent to work at the highest technical level of most phases of business and/or systems analysis while considering the business implications of the application of technology to the current and future business environment
• Accountable to drive escalation analysis and resolution on complex issues
• Ability to communicate difficult decisions timely, clearly, and accurately with internal and external colleagues
• Develop recommendations by applying critical thinking to conduct analysis and weigh risk
• Lead initiatives supporting business strategy and process improvement
• Identify gaps in processes/procedures and make recommendations for improvement
• Develop a strong network of resources/business partners across the organization and our vendor partners
• Facilitate and organize meetings with key stakeholders and business partners

The Minimum Qualifications

• Lead analysis of impacts to the business (impact analysis)
• Development of business process models, process outlines, procedures and job aides to help ready the Business
• Perform requirement management planning for medium to large scale projects
• Leads business analysis across multiple parallel initiatives
• Gathering and documentation of functional and non-functional requirements
• Clear and concise written and verbal communications
• Strong facilitator to drive requirements gathering sessions
• Collaborate with business and systems experts
• Peer review of work product
• May provide oversight of overall quality of work product
• Negotiate and influence requirements direction

The Ideal Qualifications

• Works with guidance on more complex projects
• Capable of applying knowledge to handle all but the most complex problems independently
• Anticipates change and directs or redirects efforts
• Looks for and finds ways to improve operations while ensuring business value and outcomes
• A minimum of 5+ yrs of related business analysis experience