Business Analyst

Masis Professional Group; Springfield (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A staffing solutions firm is looking for an experienced Business Analyst Consultant in a hybrid role based in Springfield, MA. The ideal candidate will possess strong skills in business analysis with a focus on Salesforce capabilities. Responsibilities include defining business and systems scope, facilitating meetings with stakeholders, and leading analysis efforts across parallel initiatives. The position is a contract role that requires collaboration across various business units to support large-scale projects.

Qualifications

• 5+ years of experience in business analysis.
• Experience in leading analysis and developing business process models.
• Ability to communicate complex requirements clearly.

Responsibilities

• Define business and systems scope and objectives.
• Solve complex problems while considering business limitations.
• Provide analysis and documentation of requirements.
• Guide less-experienced Business Analysts.
• Identify gaps and recommend improvements.

Skills

Impact analysis

Business process modeling

Requirements management

Strong communication skills

Facilitating requirements gathering

Salesforce experience

Job description

Masis Staffing Solutions formerly ADPI, LLC

Location: Hybrid in Springfield, MA (preferred) or Boston, MA

12 Month Contract with possible extensions

The Operations Project Management Office (OPMO) at our client is seeking an experienced Business Analyst Consultant. In this highly visible role, you will report to the Director of Project Management and support projects led or supported from the Operations organization. You will be responsible for coordinating, planning, and developing business analysis and requirements documentation that support a large-scale business project, as well as readiness initiatives, for implementing Salesforce across the Operations organization. This role requires extensive collaboration and communication across multiple business units within Operations and outside of Operations (technology teams, suppliers, procurement). Experience with Salesforce business and/or technical components is highly desirable.

Minimum Qualifications

• Lead analysis of impacts to the business (impact analysis)
• Development of business process models, process outlines, procedures and job aides to help ready the Business
• Perform requirement management planning for medium to large scale projects
• Leads business analysis across multiple parallel initiatives
• Gathering and documentation of functional and non-functional requirements
• Clear and concise written and verbal communications
• Strong facilitator to drive requirements gathering sessions
• Collaborate with business and systems experts
• Peer review of work product
• May provide oversight of overall quality of work product
• Negotiate and influence requirements direction

Ideal Qualifications

• Works with guidance on more complex projects
• Capable of applying knowledge to handle all but the most complex problems independently
• Anticipates change and directs or redirects efforts
• Looks for and finds ways to improve operations while ensuring business value and outcomes
• A minimum of 5+ yrs of related business analysis experience

Responsibilities

• Formulate and define business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements
• Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and form of desired results
• Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements
• Guide and advise less-experienced Business Analysts.
• Competent to work at the highest technical level of most phases of business and/or systems analysis while considering the business implications of the application of technology to the current and future business environment
• Accountable to drive escalation analysis and resolution on complex issues
• Ability to communicate difficult decisions timely, clearly, and accurately with internal and external colleagues
• Develop recommendations by applying critical thinking to conduct analysis and weigh risk
• Lead initiatives supporting business strategy and process improvement
• Identify gaps in processes/procedures and make recommendations for improvement
• Develop a strong network of resources/business partners across the organization and our vendor partners
• Facilitate and organize meetings with key stakeholders and business partners

Senior Level

Mid-Senior level

Employment Type

Contract

Job Function

Analyst and Information Technology