Senior Business Analyst — Transformation & Process Mapping

Motion Recruitment; Plano (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

401(k) plan with match

Flexible Spending Accounts

Voluntary Life Insurance

Job summary

A leading IT services provider is seeking a Sr. Business Analyst to join their hybrid team in Plano, TX. This role focuses on supporting North America Professional Services through business process analysis and transformation efforts. The ideal candidate will have over 5 years of experience, strong documentation skills, and the ability to work in ambiguous environments. You will gather existing documentation, conduct stakeholder interviews, and create process maps to identify inefficiencies and translate stakeholder input into clear business requirements.

Qualifications

• 5+ years experience as a Business Analyst or similar role.
• Experience with business process documentation and analysis.
• Ability to synthesize complex discussions into documentation.

Responsibilities

• Partner with leadership for business process analysis.
• Gather and review existing process documentation.
• Conduct stakeholder interviews to document processes.
• Build current-state process maps and workflows.
• Identify pain points and improvement opportunities.
• Prepare summaries and reports for leadership.

Skills

Business process documentation

Process mapping

Workflow analysis

Stakeholder interviews

Strong written communication

Problem-solving in ambiguous environments

Job description

A leading IT services provider is seeking a Sr. Business Analyst to join their hybrid team in Plano, TX. This role focuses on supporting North America Professional Services through business process analysis and transformation efforts. The ideal candidate will have over 5 years of experience, strong documentation skills, and the ability to work in ambiguous environments. You will gather existing documentation, conduct stakeholder interviews, and create process maps to identify inefficiencies and translate stakeholder input into clear business requirements.