Senior Business Analyst

NTT DATA; Little Rock (AR); On-site; USD 79,000 - 115,000; Full time

Job summary

NTT DATA is seeking a Senior Business Analyst in Little Rock, Arkansas to provide Business Operations Support for a state Medicaid Program. The role involves collaborating with state staff and vendors, conducting training, analyzing needs, and managing project deliverables. Ideal candidates possess extensive experience in Health Care systems and Medicaid business operations, coupled with strong communication and project coordination skills.

Benefits

Medical, dental, and vision insurance

Flexible spending or health savings account

Life and AD&D insurance

Short and long term disability coverage

Paid time off

Participation in a 401k program with company match

Qualifications

• Minimum 6 years of experience supporting or developing Health Care systems.
• Experience with large, complex Medicaid system implementation.
• 1 year of experience with system development methodology and project management.

Responsibilities

• Conduct training needs assessments and develop training documentation.
• Analyze user needs and develop requirements documentation.
• Interface with state business users and vendors to support project goals.

Skills

Excellent verbal communication

Technical writing skills

Time management

Project coordination

Customer service

Education

Undergraduate degree

Tools

Jira

SharePoint

Teams

Outlook

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Business Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US).

The successful candidate will work as part of a team providing Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the team manager, they will actively participate in the delivery of tasks/activities and associated deliverables. In collaboration with other NTT DATA consultants, the selected candidate will work directly with state business staff and vendors to support the analysis, planning, design, UAT, implementation and evaluation of key system changes, projects, and processes to help the client achieve organizational goals.

Job Responsibilities Include:
• Assess, plan and conduct communication and organizational change management tasks
• Assesses training needs, plan, conduct training on processes and tools
• Interview and survey stakeholders to assess training needs
• Develop training curriculum, presentations and support documentation
• Conduct post training assessments, measure training outcomes, and apply continuous improvement
• Become and expert on BOS tools and processes and contribute to the continuous improvement of tools and processes as well as adoption
• Interface and build relationships with stakeholders that include state business users and solution vendors
• Review project artifacts/deliverables throughout the system development life cycle for quality, compliance, and completeness, document observations and findings using project team processes and standards
• Analyze technical, business and user needs, developing requirements documentation
• Identify and report issues and risks
• Research and provide recommendations to the client on business problems/decisions
• Collaborate with team members to provide subject matter expertise and assistance
• Ensure project identified processes and methodologies are executed and followed
• Develop and present formal presentations to business leaders, vendors, and team members, making applicable recommendations

Required Qualifications:
• Minimum 6 years of experience supporting or developing Health Care systems
• Minimum 3 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations
• Minimum 3 years of experience supporting one or more state Medicaid Programs / MMIS, including providing training, communications development or organizational change management
• Minimum 3 years of experience with elicitation and verification of business and technical requirements
• Minimum 1 year of experience with system development methodology and project management principles
• Minimum 1 year of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts
• Undergraduate degree

Preferred Skills:
• Excellent verbal communication including presentation and meeting facilitation
• Technical or professional writing skills, excellent written communication
• Experience in consulting or Quality Assurance
• Strong time management and self-management skills
• Strong planning and project coordination skills including teamwork
• Expert level skill in Jira, SharePoint, Teams, and/or Outlook
• Experience working with Medicaid Enterprise Systems (MES) vendors
• Ability to translate between non-technical business users and technical IT resources
• Strong customer service, client centered attitude

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $79,920- $115,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

About the company

Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

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