Senior Business Analyst

Masco Corporation; California (MO); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid schedule

9/80 work schedule

Bonuses

Paid vacation

Sick time

401(k) with 4% match

Health plans

Job summary

Masco Corporation is seeking a Lead Salesforce Business Analyst to bridge business needs with innovative Salesforce solutions across a complex enterprise.

You will lead analysis across Sales Cloud, Service Cloud, and related platforms, partnering with executives, product owners, and IT teams to define scalable delivery and drive adoption. Strong certification and 7+ years of experience required.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field is preferred; High School Diploma or GED required.
• 7+ years of experience within the Salesforce ecosystem across analysis, consulting, or solution delivery.
• Current Salesforce certification required; Salesforce Certified Sales Cloud Consultant preferred.
• Strong expertise in Sales Cloud with experience across Service Cloud, Marketing Cloud, Data Cloud, Loyalty Management, and Experience Cloud.
• Demonstrable ability to gather requirements, facilitate workshops, map business processes, and translate needs into scalable solutions.
• Experience in Agile environments including backlog management, sprint planning, testing, and releases.

Responsibilities

• Lead business analysis across multiple Salesforce platforms, partnering with leaders, product owners, technology teams, and implementation partners to define and deliver scalable solutions.
• Define and deliver scalable Salesforce solutions aligned with business goals across the enterprise.
• Mentor team members and serve as a trusted Salesforce authority.

Skills

Salesforce

Business Analysis

Agile

Stakeholder Management

Requirements Gathering

Education

High School Diploma or GED

Bachelor’s degree in Business, Information Systems, Computer Science, or related field

Tools

Sales Cloud

Service Cloud

Marketing Cloud

Data Cloud

Loyalty Management

Experience Cloud

Job description

To thrive as a Lead Salesforce Business Analyst, you are a strategic problem-solver who excels at connecting business needs with innovative technology solutions. You bring deep Salesforce expertise, strong collaborator partnership skills, and a passion for driving meaningful business outcomes across a complex enterprise environment. Join us and help shape the future of our Salesforce ecosystem while delivering solutions that make an impact!

In this role, you will lead business analysis efforts across multiple Salesforce platforms, partnering closely with business leaders, product owners, technology teams, and implementation partners to define and deliver scalable solutions. We value collaboration, innovation, and continuous improvement. We seek someone who can be a trusted advisor and help teams improve the value of Salesforce capabilities. We empower our employees to influence strategy, drive adoption, and contribute to long‑term business success.

Here’s what we’re looking for:

• High School Diploma or GED required; preferred education includes a bachelor's degree in Business, Information Systems, Computer Science, or a related field.
• 7+ years of experience within the Salesforce ecosystem, including Business Analysis, Functional Consulting, Product Analysis, or Salesforce solution delivery.
• Current Salesforce certification required, preferably Salesforce Certified Sales Cloud Consultant; additional Salesforce certifications are highly valued.
• Strong expertise in Sales Cloud, with experience across Service Cloud, Marketing Cloud, Data Cloud, Loyalty Management, and Experience Cloud.
• Demonstrable ability to gather requirements, facilitate workshops, map business processes, and translate complex needs into scalable solutions.
• Experience working in Agile environments, including backlog management, sprint planning, testing, and release activities.
• Good communication, collaborator management, and multi‑functional collaboration skills.
• Ability to lead initiatives, mentor team members, and serve as a trusted Salesforce authority.

Here is what we offer you:

• Enjoy our hybrid schedule and 9/80 work option that gives you every other Friday off.
• Quarterly and holiday bonuses are available.
• Accrue 15 paid days of vacation time off the first year plus 5 days of sick time off.
• 401(k) retirement plan with 4% match. Annual retirement profit‑sharing payments
• Competitive health plans for individuals and families
• Check out behr.com/careers to view a comprehensive list of our benefits and perks.