Senior Business Analysis & Facilitation Lead

2ndWave LLC; Washington (District of Columbia); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Life Insurance

FSA

HSA

Wellness Benefits

Professional Growth

EAP

Job summary

2ndWave LLC in Washington, DC seeks a SME Business Analysis and Facilitation specialist to analyze business processes, document requirements, and drive solutions with federal partners. You will facilitate cross-functional collaboration across federal agencies, apply Lean and Agile methods, and support change management, UAT, and governance throughout the project lifecycle.

Ideal candidates bring 8+ years in business analysis, CBAP/PMI-ACP, and federal program experience, especially immigration

Qualifications

• 8+ years as a business analyst or SME, including at least 5 years supporting federal programs in process optimization, requirements analysis, and system integration with a focus on immigration.
• CBAP / PMI-ACP or equivalent certification.
• Experience with immigration policy and DHS systems used for identity verification.

Responsibilities

• Facilitate cross-functional collaboration across VER, FOD, USCIS, DHS, and other agencies to reach beneficial program outcomes.
• Deliver detailed business requirement documentation, including process flows, use cases, and functional specs for immigration initiatives.
• Support Agile adoption and governance with sprint plans, retrospectives, and risk logs.
• Establish governance artifacts (RACI charts, project charters) to ensure oversight and accountability.
• Develop change management strategies for process transitions, including beta/shadowing approaches for technology insertion.
• Support UAT and stakeholder engagement with documented feedback loops and end-user readiness activities.
• Assist operational readiness by applying immigration policy impact knowledge to conduct alternatives analysis.
• Implement knowledge management tools to capture lessons learned and best practices.
• Conduct retrospective analyses and process reengineering; propose policy and guidance improvements.
• Develop and refine Agile tools, roadmaps, and governance models in collaboration with USCIS.
• Support reporting of project and product implementation with post-deployment performance metrics.

Skills

Requirements gathering

Process mapping

Workflow optimization

Agile methodologies

Testing

System deployment

Translate technical concepts

Education

Bachelor's degree in Business/IS

Job description

2ndWave LLC in Washington, DC seeks a SME Business Analysis and Facilitation specialist to analyze business processes, document requirements, and drive solutions with federal partners. You will facilitate cross-functional collaboration across federal agencies, apply Lean and Agile methods, and support change management, UAT, and governance throughout the project lifecycle.

Ideal candidates bring 8+ years in business analysis, CBAP/PMI-ACP, and federal program experience, especially immigration