Federal Programs BA & Facilitation Lead (Agile)

Kaizen Approach, Inc.; Suitland (MD); On-site; USD 80,000 - 120,000; Full time

Job summary

Kaizen Approach, Inc. is seeking a Business Analysis and Facilitation SME to support U.S. Citizenship and Immigration Services (USCIS). This role involves leading business analysis for complex initiatives focused on process improvement and Agile adoption. Candidates should have at least 8 years of experience in the field and a Bachelor's degree in a relevant area. Duties include gathering requirements, facilitating workshops, and supporting system integration. The position caters to experienced professionals looking to influence federal program outcomes.

Qualifications

• 8+ years of experience in business analysis or related fields.
• Direct experience supporting DHS or USCIS programs.
• Ability to obtain and maintain DHS suitability clearance.

Responsibilities

• Lead requirements gathering across large, complex federal programs.
• Analyze and document business processes for optimization.
• Translate business needs into functional requirements and system specifications.

Skills

Requirements gathering

Business process analysis

Agile methodologies

Stakeholder engagement

System integration

Education

Bachelor’s degree in Business, Information Systems, or related field

Job description

Kaizen Approach, Inc. is seeking a Business Analysis and Facilitation SME to support U.S. Citizenship and Immigration Services (USCIS). This role involves leading business analysis for complex initiatives focused on process improvement and Agile adoption. Candidates should have at least 8 years of experience in the field and a Bachelor's degree in a relevant area. Duties include gathering requirements, facilitating workshops, and supporting system integration. The position caters to experienced professionals looking to influence federal program outcomes.