SENIOR BUILDING CUSTODIAN

NYC Department of Social Services; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

NYC Department of Social Services is seeking a Custodian III to function as a Senior Building Custodian. You will supervise custodial staff, assign schedules, inspect buildings, and ensure that cleaning, safety, and maintenance standards are met.

Responsibilities include organizing supplies, training staff, reporting conditions, and maintaining records. The role may involve rotating shifts (6:00 AM–2:30 PM or 2:00 PM–10:30 PM) with residency and 55-a program considerations noted.

Qualifications

• Two years of full-time satisfactory experience in the cleaning and maintenance of buildings.
• To be assigned to Assignment Level II, candidates must have three years of satisfactory experience as described in the Qualification Requirements above.
• To be assigned to Assignment Level III and IV candidates must have four years of satisfactory experience as described in the Qualification Requirements above.

Responsibilities

• Supervise custodial staff in various titles and monitor daily work to ensure adequate coverage and efficient completion of tasks.
• Inspect buildings and assigned areas to ensure cleaning, sanitation, safety, and maintenance standards are met.
• Identify deficiencies, document corrective actions, and follow up to address them.
• Organize requisitions and manage custodial supplies, equipment, and city property.
• Maintain records, logs, and schedules related to custodial operations.
• Respond to complaints and service requests and take corrective action.

Skills

Leadership

Conflict resolution

Time management

Inventory control

Verbal and written communication

Tools

MS Office

Job description

APPLICANTS MUST BE PERMANENT IN THE CUSTODIAN CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA’s various social service programs. Its many functions include facilities planning and coordination, design and construction, renovation, repair and maintenance, custodial and other building services, health/safety program coordination, lease and property management, land use and environmental review activities, contract administration for facilities services, and warehouse operations. GSS plays a major role in HRA emergency preparedness.

General Support Services (GSS) Office of Facilities and Operations is recruiting for one (1) Custodian III to function as a Senior Building Custodian, who will:

• Supervise custodial staff in various titles, including Building Custodians, Assistant Building Custodians, Junior Building Custodians, and Custodial Assistants, who perform cleaning, sanitation, and building maintenance duties.
• Assign schedules and monitor the daily work of custodial staff to ensure adequate coverage and efficient completion of assigned responsibilities.
• Inspect buildings and assigned areas to ensure that cleaning, sanitation, safety, and routine maintenance services are properly performed and meet established standards.
• Identify deficiencies, document areas requiring corrective action, and follow up to ensure that deficiencies are promptly addressed.
• Report building conditions, maintenance concerns, safety hazards, and required repairs to the appropriate supervisor or responsible unit.
• Organize requisitions, receive, store, and distribute custodial supplies, materials, and equipment to ensure staff have the necessary resources to perform their duties.
• Maintain appropriate control and accountability of custodial supplies, equipment, keys, and other City property.
• Arrange for the opening and closing of assigned buildings and ensure that doors, entrances, equipment, and other City property are properly secured.
• Monitor building conditions during assigned hours and take appropriate action when emergencies, security concerns, spills, leaks, equipment issues, or other unexpected conditions arise.
• Supervise and monitor the work of custodians and cleaning contracted personnel and report on their performance, including compliance with established cleaning requirements, schedules, and service standards.
• Train custodial employees in proper cleaning methods, use and care of equipment, safety procedures and applicable workplace requirements.
• Provide guidance and direction to subordinate staff regarding work assignments, proper procedures, performance expectations, and workplace safety.
• Maintain records, logs, inspection reports, supply inventories, work schedules, and other documentation related to custodial operations.
• Respond to complaints and service requests concerning cleanliness, sanitation, building conditions, and custodial services and take appropriate corrective action.
• Perform other related duties and responsibilities as assigned.

Hours/Shift

Monday through Friday or Tuesday through Saturday as needed.

Rotating Shifts

6:00AM - 2:30PM or 2:00PM - 10:30PM

CUSTODIAN - 80609

Minimum Qualifications

Two years of full-time satisfactory experience in the cleaning and maintenance of buildings.

To be assigned to Assignment Level II, candidates must have three years of satisfactory experience as described in the "Qualification Requirements" above.

To be assigned to Assignment Level III and IV candidates must have four years of satisfactory experience as described in the "Qualification Requirements" above.

Preferred Skills

• Knowledge of MS Office apps (Word, Excel, Outlook, etc.).
• Strong leadership, conflict resolution, and interpersonal skills.
• Excellent time management skills and problem-solving abilities.
• Experience with inventory control.
• Excellent verbal and written communication skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.