Lead Building Custodian, Facilities Operations

City of New York; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

The City of New York Department of Social Services (DSS) is seeking a Custodian IV to serve as Supervising Building Custodian for HRA facilities. The role directs cleaning and maintenance operations across City-leased and City-owned buildings used by HRA programs.

You will supervise custodial staff, perform cleaning and maintenance duties, coordinate schedules, conduct inspections, and prepare reports to ensure safe, clean, and compliant buildings. Rotating shifts: 9am - 5pm.

Qualifications

• Two years of full-time satisfactory experience in the cleaning and maintenance of buildings.
• For Assignment Level II: three years of satisfactory experience as described above.
• For Assignment Level III and IV: four years of satisfactory experience as described above.

Responsibilities

• Direct and coordinate all areas building cleaning and maintenance operations at City-leased and City-owned buildings utilized by HRA program and support components.
• Supervise and provide direction to custodial staff, including Senior Building Custodians, Building Custodians, Assistant Building Custodians, Junior Building Custodians, Custodial Assistants, and contracted custodial staff assigned to facilities within the custodial area.
• Perform custodial, cleaning, sanitation, and related building maintenance duties as needed, to support daily operations, maintain service levels, and address staffing shortages, emergencies, or other operational needs.
• Develop and implement control and scheduling of all phases of cleaning and maintenance to ensure efficient building operation.
• Conduct regular inspections and site visits to assess building conditions, including cleanliness, sanitation, maintenance, safety, and overall appearance.
• Identify deficiencies and establish appropriate corrective measures to ensure that cleaning and maintenance standards are consistently met.
• Monitor the performance and productivity of custodial staff and contracted personnel, providing direction, guidance, and follow-up as necessary to address deficiencies and improve service delivery.
• Coordinate custodial coverage by adjusting staffing assignments and work schedules as necessary to maintain uninterrupted building operations.
• Maintain appropriate inventories of custodial and maintenance supplies, materials, and equipment, and ensure their proper storage, control, and distribution.
• Monitor the condition and availability of custodial equipment and ensure that equipment is properly maintained and utilized.
• Prepare, review, and submit reports concerning building conditions, custodial operations, staffing levels, supplies, equipment, deficiencies, and corrective actions.
• Respond to building-related concerns and take appropriate action to address cleaning, maintenance sanitation, and operational deficiencies.
• Ensure that custodial staff understand and follow established agency policies, procedures, safety requirements, and applicable building maintenance standards.
• Arrange and coordinate appropriate training and development of custodial staff to ensure employees possess the knowledge and skills necessary to perform their duties effectively and safely.
• Provide guidance and technical assistance to subordinate custodial staff regarding cleaning methods, maintenance procedures, use of equipment, and proper handling of custodial supplies.
• Maintain communication with supervisory and management staff regarding significant building conditions, staffing concerns, operational issues, and corrective actions.
• Perform other related duties as assigned to support the effective operation and maintenance of HRA facilities.

Job description

The City of New York Department of Social Services (DSS) is seeking a Custodian IV to serve as Supervising Building Custodian for HRA facilities. The role directs cleaning and maintenance operations across City-leased and City-owned buildings used by HRA programs.

You will supervise custodial staff, perform cleaning and maintenance duties, coordinate schedules, conduct inspections, and prepare reports to ensure safe, clean, and compliant buildings. Rotating shifts: 9am - 5pm.