Senior Budtender & Retail Experience Leader

Native Roots; Denver (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tips and Bonus eligibility

PTO from day one

Health, dental, vision insurance

Retirement plans after 6 months

Wage-on-demand via ZayZoon

Job summary

Native Roots is seeking a Head Budtender in Denver to elevate the patient and customer experience. You will lead cannabis sales, guide the team, and ensure daily operations align with company standards and state regulations.

The ideal candidate has prior cannabis retail or budtender experience, strong communication, and a focus on compliance and service excellence. Competitive benefits accompany this role in a fast-paced environment.

Qualifications

• 6 months of customer service and/or sales experience.
• 6 months experience utilizing METRC and POS systems.
• High school diploma or GED.
• Must hold or obtain MED Employee Badge.
• Strong verbal communication and customer service skills.

Responsibilities

• Supports in executing recreational and medical cannabis sales operations and managing personnel within their retail location(s).
• Assists in managing daily store opening and closing procedures as necessary.
• Helps drive the sales goals and objectives throughout daily operations.
• Provides escalated guidance to customers as needed including resolving customer complaints.
• Supports with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations.
• Performs daily cash verifications and recordings.
• Assists with intake of deliveries, transfers, and inventory management.
• Greets and checks in customers and patients.
• Engages with patients and customers to understand their wellness needs and recommends products.
• Educates customers and patients on the uses of cannabis products to meet their desired effects.
• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting.
• Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products.
• Enters or modifies customer/patient information in POS System.
• Other duties as assigned.

Job description

Native Roots is seeking a Head Budtender in Denver to elevate the patient and customer experience. You will lead cannabis sales, guide the team, and ensure daily operations align with company standards and state regulations.

The ideal candidate has prior cannabis retail or budtender experience, strong communication, and a focus on compliance and service excellence. Competitive benefits accompany this role in a fast-paced environment.