Lead Budtender: Elevate Cannabis Retail Experience

Silverstemcannabis; Denver (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Paid Time off

Medical Vision and Dental coverage

Job summary

Silver Stem Fine Cannabis is seeking a Lead Retail Sales Associate (Lead Budtender) in Denver. This full-time, hourly role represents the brand at the retail level and guides customers to enjoy the experience, learn about products, and encourage repeat visits.

You will work closely with store staff, vendors, and corporate teams, ensuring smooth operations, compliance, and a superior customer experience. Knowledge of cannabis products and strong communication are essential.

Qualifications

• 21+ years of age or older (legal requirement).
• Excellent customer service and communication skills.
• Knowledge of cannabis strains and products.
• Experience in retail or customer service environment.
• Able to work in a fast-paced environment.
• Basic computer skills; ability to learn software programs.
• Must have a valid Colorado Employee Badge before hire date.
• Lift up to 25 lbs and endure standing for long periods.

Responsibilities

• Greet and assist customers, vendors, and visitors following check-in protocol.
• Handle cash transactions and balance cash register.
• Open and close procedures; maintain store security and cleanliness.
• Assist with daily store operations and inventory audits.
• Educate customers and provide product recommendations.
• Adhere to state and local cannabis regulations and SSFC policies.
• Maintain knowledge of SSFC membership and patient programs.
• Use Flowhub POS and other store software as required.

Skills

Customer service

Communication

Cannabis products knowledge

Retail experience

Cash handling

Tech literacy

Written and verbal communication

Badge compliance

Mobility/physical ability

Tools

Flowhub POS

Job description

Silver Stem Fine Cannabis is seeking a Lead Retail Sales Associate (Lead Budtender) in Denver. This full-time, hourly role represents the brand at the retail level and guides customers to enjoy the experience, learn about products, and encourage repeat visits.

You will work closely with store staff, vendors, and corporate teams, ensuring smooth operations, compliance, and a superior customer experience. Knowledge of cannabis products and strong communication are essential.