Senior Budtender & Patient Care Lead

Cheech & Chong’s Cannabis Company; Greenfield (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Nectarize LLC is seeking a Lead Patient Service Provider (Budtender) in Greenfield, MA. You will supervise the team, ensure excellent customer service, and uphold compliance while guiding patients through product selections and strain knowledge.

The role emphasizes leadership, cash handling, and staying current with products and regulations to maintain a welcoming dispensary environment.

Qualifications

• Must be 21+ years old.
• 1–2 years dispensary/retail experience preferred; willingness to train.
• Strong customer service and communication skills.
• Knowledge of cannabis strains, edibles, vapes, concentrates.
• Leadership experience and ability to mentor peers.

Responsibilities

• Open/close store as Key Holder; security procedures.
• Lead by example to model compliant and accurate dispensing and payment processes.
• Handle cash, tips, and bank deposits; reconcile transactions.
• Coordinate staff breaks and ensure smooth customer service during peak times.
• Assist customers in product selection and educate on strains and products.
• Maintain correct labeling and storage in compliance with regulations.
• Stay updated on products and industry trends.

Skills

Customer service

Communication

Team leadership

Cash handling

Product knowledge

Tools

POS system

Job description

Nectarize LLC is seeking a Lead Patient Service Provider (Budtender) in Greenfield, MA. You will supervise the team, ensure excellent customer service, and uphold compliance while guiding patients through product selections and strain knowledge.

The role emphasizes leadership, cash handling, and staying current with products and regulations to maintain a welcoming dispensary environment.