Senior Brand & Customer Marketing Analyst

MaziCTools; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

American Express is seeking a full-time Senior Analyst for Brand Customer Marketing to lead customer-centric marketing campaigns. You will ensure a cohesive experience across channels, enhance membership value, and collaborate with key partners to drive insights-based strategies. The role requires a minimum of 3 years in marketing, project management capabilities, and strong analytical skills in a dynamic environment.

Join our team to innovate and elevate customer experiences, contributing to our mission to deliver the best customer experience daily.

Qualifications

• 3+ years of experience developing and delivering customer-centric marketing, ideally with email.
• Project management experience with organizational skills to lead multiple workstreams.
• Strong analytical skills to identify insights and make data-driven recommendations.

Responsibilities

• Own end-to-end campaign execution for new customer-centric marketing journeys.
• Deliver marketing ensuring a flawless and compliant customer experience.
• Monitor performance trends and identify optimization opportunities.

Skills

Customer-centric marketing

Analytical skills

Strong communication skills

Project management

Job description

American Express is seeking a full-time Senior Analyst for Brand Customer Marketing to lead customer-centric marketing campaigns. You will ensure a cohesive experience across channels, enhance membership value, and collaborate with key partners to drive insights-based strategies. The role requires a minimum of 3 years in marketing, project management capabilities, and strong analytical skills in a dynamic environment.

Join our team to innovate and elevate customer experiences, contributing to our mission to deliver the best customer experience daily.