Senior Branch Teller & Operations Coach

Atlantic Union Bank; Burlington (NC); On-site; USD 38,000 - 45,000; Full time

Job summary

Atlantic Union Bank is seeking a Teller for its Burlington, NC branch to deliver highquality client experiences and ensure operational excellence. The role focuses on processing transactions, maintaining accurate cash controls, and supporting branch performance with a customer-first approach.

The Teller will collaborate with branch teams to meet service metrics, handle day-to-day operations, and uphold bank policies to minimize risk and ensure compliance in a dynamic retail banking environment.

Qualifications

• 5+ years of relevant banking experience.
• May require vocational or technical training.

Responsibilities

• Managing day-to-day branch service operations.
• Supporting client transactions.
• Ensuring accurate and timely execution of all frontline banking activities.
• Coaching and supporting branch teams to meet performance expectations.
• Implementing process improvements that strengthen service delivery.
• Monitoring operational controls to reduce risk and maintain compliance.

Job description

Atlantic Union Bank is seeking a Teller for its Burlington, NC branch to deliver highquality client experiences and ensure operational excellence. The role focuses on processing transactions, maintaining accurate cash controls, and supporting branch performance with a customer-first approach.

The Teller will collaborate with branch teams to meet service metrics, handle day-to-day operations, and uphold bank policies to minimize risk and ensure compliance in a dynamic retail banking environment.