Senior Branch General Manager – Logistics & Freight Forwarding

FedEx Logistics; Elk Grove Village (IL); On-site; USD 130,000 - 221,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Elk Grove Village, IL seeks a Branch Leader to oversee daily operations, drive customer service excellence, and manage a large team while delivering strong P&L results. You will handle account management, staff hiring/training, and ensure compliance with company policies.

The role requires leadership, strategic vision, and deep knowledge of freight forwarding and logistics processes. Competitive pay and comprehensive benefits are offered.

Qualifications

• Experience in Freight Forwarding / Logistics with international freight operations
• Proven ability to manage a diverse team
• Strong negotiation and analytical skills under pressure
• Sales orientation and commercial acumen to grow business
• Customer-oriented with solution focus
• Leadership to motivate staff and drive performance

Responsibilities

• Oversee day-to-day branch operations
• Manage staff of 30-200 employees
• Own financial and operational KPI results for the branch
• Account management and customer relations per company standards
• Provide management reports to senior leadership
• Communicate policies and core values; educate staff
• Hire, train and develop employees
• Ensure branch compliance metrics are met
• Oversee EHS&S site maintenance and safety
• Perform other related duties as assigned

Skills

Staff management

KPI reporting

Account management

Customer relations

Hiring & training

Compliance

Finance basics

Leadership

Strategic planning

Excel

Communication

Education

Degree in International Business/Trade/Logistics

Freight forwarding apprenticeship

Tools

CargoWise

MS Office

Job description

FedEx Logistics in Elk Grove Village, IL seeks a Branch Leader to oversee daily operations, drive customer service excellence, and manage a large team while delivering strong P&L results. You will handle account management, staff hiring/training, and ensure compliance with company policies.

The role requires leadership, strategic vision, and deep knowledge of freight forwarding and logistics processes. Competitive pay and comprehensive benefits are offered.